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may we get meaningful error messages?

New Here ,
Feb 11, 2020

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I wish Adobe would stop treating its customers like idiots. "could not complete the video frames to layers command because the file could not be opened"? why? mystery. The Operating System gave the error code, but Adobe decided to protect us from such complicated information.

Too bad. If I knew why, I might have solved it, especially since it is a file ANY other software on my PC can access with no problem.

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Feature request, Import and export, Problem or error

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may we get meaningful error messages?

New Here ,
Feb 11, 2020

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I wish Adobe would stop treating its customers like idiots. "could not complete the video frames to layers command because the file could not be opened"? why? mystery. The Operating System gave the error code, but Adobe decided to protect us from such complicated information.

Too bad. If I knew why, I might have solved it, especially since it is a file ANY other software on my PC can access with no problem.

Topics

Feature request, Import and export, Problem or error

Views

60

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Feb 11, 2020

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Hi Amit,

Feature requests to the engineer team can be made here: https://feedback.photoshop.com/photoshop_family. You can post the link back on this thread so that if others catch it here they can vote on it. Be sure to include pertinent details such as your exact version of PS and OS and what was happening when you got the error message.

~ Jane

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Adobe Community Professional ,
Feb 12, 2020

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why not post a request to Photoshop's engineers here https://feedback.photoshop.com/photoshop_family

 

 

I hope this helps

 

neil barstow, colourmanagement.net

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

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