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MEGA BUG - Image size (alt + ctrl + i) crash photoshop 22.4.1

Explorer ,
May 27, 2021 May 27, 2021

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System: Windows 10.

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correct answers 1 Correct answer

Explorer , Jun 13, 2021 Jun 13, 2021

Hello. 

Issue solved on photoshop 22.4.2.

 

No way to close this topic. Thanks anyway!

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Community Expert ,
May 27, 2021 May 27, 2021

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Hi, could you give us more information? Are you working on a file with many layers? Does it happen with other files too? What are the features of your computer?

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Community Expert ,
May 27, 2021 May 27, 2021

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Is Photoshop crashing when you use the menu?

Is it only crashing when you use the keyboard shortcut?

 

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Explorer ,
Jun 13, 2021 Jun 13, 2021

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Hello. 

Issue solved on photoshop 22.4.2.

 

No way to close this topic. Thanks anyway!

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Community Expert ,
Jun 14, 2021 Jun 14, 2021

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Hi, we are happy that your problem has been solved. If you need help in the future, please contact us 🙂

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Community Expert ,
Jun 23, 2021 Jun 23, 2021

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Happy you had your problem solved

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New Here ,
Feb 16, 2022 Feb 16, 2022

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Hi,
My photoshop 23.2 crashes every time. I have the latest update and it still does it. Can someone please help?
Windows 11

Image size (alt + ctrl + i)

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Community Expert ,
Feb 25, 2022 Feb 25, 2022

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Have you tried downgrading to previous version (on 2022)?

 

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New Here ,
Feb 26, 2022 Feb 26, 2022

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Thank you Marek, but unfortunately it didn't help. The same problems still occurs.
Regards, Ellen

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LEGEND ,
Feb 26, 2022 Feb 26, 2022

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To go back (revert) previous versions, use Creative Cloud application, next to the product you want to revert, click on... pick "other versions"

Try that, see if the crash stops for you.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Feb 27, 2022 Feb 27, 2022

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I installed the oldest available version and there is no change. Then I updated this older version and also there is no change. It is still crashing when rezising the photo. I need help.

 

Thank you.

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