Mistake with my library stock..

New Here ,
Dec 22, 2020

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Hello everobody, I have a big trouble with my library since a few days..

When I want to do something with visuals in my library, They says me to be connect from creative cloud and But I'm connected so I don't understand what can I do to resolve quicky this troubles..

I haven't acces to all my layers copied in my personal library :'(

Has this ever happened to anyone here?

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Bug, Feature request, How to, Problem or error

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Mistake with my library stock..

New Here ,
Dec 22, 2020

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Hello everobody, I have a big trouble with my library since a few days..

When I want to do something with visuals in my library, They says me to be connect from creative cloud and But I'm connected so I don't understand what can I do to resolve quicky this troubles..

I haven't acces to all my layers copied in my personal library :'(

Has this ever happened to anyone here?

TOPICS
Bug, Feature request, How to, Problem or error

Views

28

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 22, 2020 0
Adobe Community Professional ,
Dec 22, 2020

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We need more informations.

 

guidelines.png

 

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

insert graphic mini.png

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Dec 22, 2020 0
New Here ,
Jan 04, 2021

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Hello, 

 

so I send you once photo to show you the message exposed. 
I don't understand why they say me that bécasse i'm connected to creative cloud..

 

Thank you 

346E8657-E628-4C8C-930D-4FCCFCBFB6AD.jpeg

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Jan 04, 2021 0