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.mov files not opening in Photoshop 2020

New Here ,
Mar 22, 2020

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The error "Could not open because the video file ould not be opened" occures when I try to open a .mov file in photoshop 2020. I tried verous ways but none worked. Please help!

 

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.mov files not opening in Photoshop 2020

New Here ,
Mar 22, 2020

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The error "Could not open because the video file ould not be opened" occures when I try to open a .mov file in photoshop 2020. I tried verous ways but none worked. Please help!

 

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Problem or error

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Mar 22, 2020 0
Most Valuable Participant ,
Mar 22, 2020

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If you are using Windows  did you install a codec that supports quicktime.  I believe there are security issues installing Apple quicktime on windows.  I do not expect quicktime videos to play on my Wwindows 10 system.

 

I find some .mov files will play.  These may be encoded via some other codec than quicktime.

JJMack

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Mar 22, 2020 1
New Here ,
Oct 17, 2020

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I know this is an old post, but I hadn't seen a solution while searching this problem. I ran into this issue when import .mov files made in blender. I put the in premier, exported them in quicktime with the ProRes 4444 (XQ) codec, then was able to import that into Photoshop. have done it with 3 .mov files that gave me that error now and it has worked each time.

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Oct 17, 2020 0