Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible?
Have you reset the Tools yet?
What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html