My free trial did NOT work. I instantly pay price for a month.

[#1]

Hello,

My free trial did NOT start. I instantly pay money for a month. I just wanted to try something and I dont have any experience with those programme kind of things and that is why Im not happy with payment. Can someone help me how to request a cancellation fee? 

[#2]

Hello,

My free trial did NOT start. I instantly pay money for a month. I just wanted to try something and I dont have any experience with those programme kind of things and that is why Im not happy with payment. Can someone help me how to request a cancellation fee? 

[#3]

We are volunteers and cannot help with billing. Contact Adobe Customer Care:

https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent".

If someone sends a PM purporting to be Adobe, it is a scammer. Do not reply.

~ Jane