My free trial did NOT work. I instantly pay price for a month.

New Here ,
Dec 31, 2020

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Hello,

My free trial did NOT start. I instantly pay money for a month. I just wanted to try something and I dont have any experience with those programme kind of things and that is why Im not happy with payment. Can someone help me how to request a cancellation fee? 

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Bug, How to, Problem or error

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My free trial did NOT work. I instantly pay price for a month.

New Here ,
Dec 31, 2020

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Hello,

My free trial did NOT start. I instantly pay money for a month. I just wanted to try something and I dont have any experience with those programme kind of things and that is why Im not happy with payment. Can someone help me how to request a cancellation fee? 

TOPICS
Bug, How to, Problem or error

Views

18

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 31, 2020 0
jane-e LATEST
Adobe Community Professional ,
Dec 31, 2020

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We are volunteers and cannot help with billing. Contact Adobe Customer Care:

https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent".

 

If someone sends a PM purporting to be Adobe, it is a scammer. Do not reply.

 

~ Jane

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