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My PC got start to lag sometimes when running Photoshop

New Here ,
Oct 04, 2019 Oct 04, 2019

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Hi, Im using alienwarePC for my works.

Alienware - 17.3"

Gaming Laptop

- Intel Core i7

- 16GB Memory

- NVIDIA GeForce RTX 2070

- 1TB Hard Drive + 256GB SSD

 

from yersterday it begin to stuck when running PS CC. I'm using the original version in my PC. What will be a cause for this?

 

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Love to see the nature colors with PS

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Adobe
Adobe Employee ,
Oct 04, 2019 Oct 04, 2019

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Hi Ameliya,

Thanks for reaching out to us!

As Photoshop is lagging, it's not a typical experience, let's make this right.


Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

 

You may also try optimizing the performance of Photoshop and see how it goes.

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Regards,
Sahil

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