My Photoshop doesn't work anymore

Dec 28, 2020

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Please help me!

For some reason my Photoshop have stopped working. When I try to open it I get this error message:
photoshop.JPG

My computer:
PC unit.JPG

My windows:
Windows spec..JPG

I've tried reinstalling Photoshop, but I still get the same error message.

I don't know excactly when the problem occured the first time because I don't use it on a daily basis, but I know there's been some Windows updates recently. Perhaps that could have caused it?

Can anyone help me solve this. I would be soooo grateful!

PS: I'm NOT very technically skilled, so please don't expect me to understand fancy stuff 🙂

Eva

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Download and install, Problem or error

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My Photoshop doesn't work anymore

Dec 28, 2020

Copy link to clipboard

Copied

Please help me!

For some reason my Photoshop have stopped working. When I try to open it I get this error message:
photoshop.JPG

My computer:
PC unit.JPG

My windows:
Windows spec..JPG

I've tried reinstalling Photoshop, but I still get the same error message.

I don't know excactly when the problem occured the first time because I don't use it on a daily basis, but I know there's been some Windows updates recently. Perhaps that could have caused it?

Can anyone help me solve this. I would be soooo grateful!

PS: I'm NOT very technically skilled, so please don't expect me to understand fancy stuff 🙂

Eva

TOPICS
Download and install, Problem or error

Views

35

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 28, 2020 0
Dec 28, 2020

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Reinstall your Creative Cloud app. This has been identified previously.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Dec 28, 2020 1
Eva5D23 LATEST
Dec 28, 2020

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Hi Kevin

Thank you very much for trying to help me.

I've just tried (again) to remove and then reinstall both Creative Cloud and Photoshop, but I still get the same error message.

Do you know of anything else I could try?

Eva

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