My Photoshop + Illustrator won't open

New Here ,
Apr 22, 2021 Apr 22, 2021

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Good evening,

I'd like your advise on following. I have two Adobe accounts. My Adobe plan was purchased with one of the accounts and been working fine until today. When I tried to open my Photoshop and Illustrator it asked me to Start my 7 day free trial or buy Photoshop / Illustrator using my other Adobe ID. 

Could you advise me with this matter?

Thank you

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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New Here ,
Apr 22, 2021 Apr 22, 2021

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Hello Jane, 

Thank you ever so much, the link was very helpful. 

Kind regards

M

 

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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You're welcome, and I'm glad it's working for you now @defaultrqocdooi2a2m 

~ Jane

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