MY PHOTOSHOP WON'T OPEN

Community Beginner ,
Apr 13, 2013 Apr 13, 2013

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My photoshop will not open at all. I am "renting" the creative suite, and every sonce the second month things have not ben going properly. I need my photoshop

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correct answers 1 Correct Answer

Adobe Community Professional , Feb 25, 2018 Feb 25, 2018
Can you try using the Creative Cloud cleaner and remove PS.Reboot the machine and try reinstalling PS.Use the CC Cleaner Tool for installation issues

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Adobe Community Professional ,
Apr 13, 2013 Apr 13, 2013

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what operating system?

do you see an error message or anything else when clicking on the desktop icon?  what about when clicking on the executable directly?

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Community Beginner ,
Apr 13, 2013 Apr 13, 2013

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There was no error message, it simply will not open. It opened when I first downloaded but it does not anymore. I have a 64bit windows 7 computer. The rest of the programs are acting a little funny, but they are still opening, only photoshop won't. I tried opening it from the desktop, application file, and from the application manager all of which has failed:( Any suggestions?

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Adobe Community Professional ,
Apr 14, 2013 Apr 14, 2013

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right click>click "run as administrator".

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Adobe Employee ,
Apr 14, 2013 Apr 14, 2013

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Moving this discussion to the Photoshop General Discussion forum.

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New Here ,
Jul 14, 2015 Jul 14, 2015

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Always have to move items when you can't just answer the questions.

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Community Beginner ,
Apr 14, 2013 Apr 14, 2013

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I just tried that, and the box popped up asking me if I wanted to do this, I clicked yes and the photoshop still did not open:(

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New Here ,
Apr 23, 2013 Apr 23, 2013

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I had the same problem and was able to force Photoshop to open.

I don't know if you have fixed your problem or not, but atleast anyone who stumbles upon the problem and ends up on this post, they will hopefully read my comment.

Open task manager (CTRL+SHIFT+ESC), click on File and click on New Task. In the textbox, type photoshop and then click ok

It should start a new process. That process is basically the Photoshop process in which innitiates the program.

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New Here ,
Apr 13, 2015 Apr 13, 2015

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This worked.  THANK YOU!

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New Here ,
Aug 22, 2015 Aug 22, 2015

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Thanks alot, this worked perfectly!

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Community Beginner ,
Aug 31, 2015 Aug 31, 2015

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Same here WIN7 64bit and PS CC 2015 wont open, it shows in task manager as running but will not open. Has been like this since the previous major release! Each time I try to start it a new instance of photoshop.exe is generated in task manager.

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New Here ,
Sep 10, 2015 Sep 10, 2015

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End the task of PS from task manager then run application with adminstrator privalages(Run As Adminstrator)

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New Here ,
Nov 09, 2019 Nov 09, 2019

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Thank You!!!

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Community Beginner ,
Dec 14, 2019 Dec 14, 2019

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This worked perfectly for me too! Thanks for sharing as I had alot of editing to do!

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New Here ,
Mar 16, 2021 Mar 16, 2021

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THANK YOUUUUUUUU

 

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LEGEND ,
Jul 27, 2013 Jul 27, 2013

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If resetting your Preferences does not help, I would investigate your video driver. If it's not the latest from the mfgr's. Web site, I would download and install the latest version.

If that does not help, I would Deactivate, then Re-Activate Ps CC. This has fixed a failure to launch in PrPro CC, though I do not recall seeing anyone need to do that with Ps CC.

Next, if necessary, I would investigate fonts, if you have added any, since Ps worked properly for you.

Good luck,

Hunt

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Enthusiast ,
Aug 30, 2013 Aug 30, 2013

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Running into this a _LOT_ at the moment.

Even when PS loads, it hangs terminally whenever I try to open a file using File - Open... Cannot open at all by double-clicking a file in Explorer.

FYI, I am also on Windows 7 64-bit.

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Enthusiast ,
Aug 30, 2013 Aug 30, 2013

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PS: I tried uninstalling and reinstalling... It gave me a message about video drivers (though mine are fully up to date) but opened the file after install... BUT... then reverted to previous unusable behaviour immediately after closing down once.

Effectively, the product is unusable.

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Enthusiast ,
Aug 30, 2013 Aug 30, 2013

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PPS: I have taken a dump file from the Photoshop thread after hanging if it is of any use to anyone...

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Community Beginner ,
Jan 14, 2020 Jan 14, 2020

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Same here. This is 2020. Not opening, not happening here. Windows 10.

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New Here ,
Nov 23, 2015 Nov 23, 2015

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I tried so many other ways, and the one that finally worked was to right click and run as administrator! Thanks, what a life saver

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New Here ,
Jan 21, 2016 Jan 21, 2016

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same problem that don't work

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New Here ,
May 31, 2017 May 31, 2017

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Thanks, it's working.

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Community Beginner ,
May 19, 2014 May 19, 2014

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I have run into this several times over the last few weeks. Using Windows 7. I tried starting it from the Start menu, from the application file in the Adobe Photoshop CC (64 Bit) folder, from a PSD double-click; all of these actions result in multiple "Photoshop.exe" processes appearing in Windows Task Manager, but the application does not open. I can right-click the processes and end them. I don't want to shut-down/restart my system to open Photoshop, what would be great is if Adobe could solve this problem.

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Community Beginner ,
May 19, 2014 May 19, 2014

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I didn't see the answer I'm about to give, so hopefully this will shed some light for Adobe on the issue. I believe this problem occurs when I change my desktop resolution settings. Today I switched my monitors in the Control Panel; making the secondary monitor my primary monitor. I believe this was the Event that made Photoshop.exe unable to open. When I restarted my system Photoshop loaded without issue by clicking the shortcut in my Start menu. I believe this is still a problem with the software. It should be able to handle a monitor change without causing it any problems, in my opinion.

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