My Photoshops crashes after 10 seconds

New Here ,
Dec 16, 2020

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Hi,

 

I've been using photoshop for the last 15 years almost daily and i'm a regular user and known with the program. 

 

Last few days, just out of nowhere, my photoshop keeps crashes after 10 seconds. I don't need to to anything in the program. It just crashes. It's pretty frustrating not to be able to do any work for a couple of days. I've tried to uninstall the program and then install it again. But it doesn't help.

 

I have a newer iMac Pro, so it should not be to the hardware i guess.

 

Anyone know what the issue could be?

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Bug, Crash or freeze, Problem or error

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My Photoshops crashes after 10 seconds

New Here ,
Dec 16, 2020

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Hi,

 

I've been using photoshop for the last 15 years almost daily and i'm a regular user and known with the program. 

 

Last few days, just out of nowhere, my photoshop keeps crashes after 10 seconds. I don't need to to anything in the program. It just crashes. It's pretty frustrating not to be able to do any work for a couple of days. I've tried to uninstall the program and then install it again. But it doesn't help.

 

I have a newer iMac Pro, so it should not be to the hardware i guess.

 

Anyone know what the issue could be?

TOPICS
Bug, Crash or freeze, Problem or error

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90

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Dec 16, 2020 0
LEGEND ,
Dec 16, 2020

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What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Dec 16, 2020 1
New Here ,
Dec 16, 2020

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I've tried to launch the program without any third-party plugins.
Problem still recurs.

I've also: Reset the photoshop preferences.
Problem still recurs.

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Dec 16, 2020 0
Community Beginner ,
Dec 16, 2020

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Im having exactly the same problems 

 

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Dec 16, 2020 1
Adobe Community Professional ,
Dec 16, 2020

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HEllo, on a mac or a PC? on BigSur? Which version?

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Dec 16, 2020 1
Community Beginner ,
Dec 16, 2020

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mac -  BigSur  just downloading todays update  

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Dec 16, 2020 0
New Here ,
Dec 16, 2020

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This problem started for me yesterday. I unloaded the program and reloaded it. Still crashing.

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Dec 16, 2020 0
New Here ,
Dec 16, 2020

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Yepp. Same here. Pretty frustating.

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Dec 16, 2020 0
New Here ,
Dec 16, 2020

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I hadn't upgraded my system software so was still running Mac OSX Catalina. Photoshop suddenly started crashing. It stays open for maybe 10/15 seconds and then crashes. I upgraded my system software to Big Sur (Photoshop 22.1.0 is approved for use with Big Sur), thinking that might cure the problem. It hasn't. Photoshop is still quitting every time I open it and as it stands, I can't do any work in Photoshop.

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Dec 16, 2020 0
New Here ,
Dec 16, 2020

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Starting in safe mode makes absolutely no difference.

This is a nightmare in the making.

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Dec 16, 2020 0
New Here ,
Dec 16, 2020

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I have managed to continue working by reverting back to PS 22.0.1. Just go to your Creative Cloud app > Photoshop > Other versions.

Working fine so far in Big Sur. There are clearly issues with the latest PS update.

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Dec 16, 2020 0
New Here ,
Dec 16, 2020

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Same for me, constantly crashing at opening. I have deadline today and I'm F**ked. 

Stop releasing so much updates, it was all fine before the last one.

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Dec 16, 2020 0
Adobe Community Professional ,
Dec 16, 2020

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Hi, is it on a Mac, on Big Sur, on Ps22.1 ?

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Dec 16, 2020 1
New Here ,
Dec 16, 2020

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I'm using 22.1 on PC

 

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Dec 16, 2020 1
Adobe Community Professional ,
Dec 16, 2020

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Hi, could you collect the crash logs, and post them on a thread on Feedback?

 

https://helpx.adobe.com/xd/kb/how-to-collect-crash-logs.html

 

https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible.

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Dec 16, 2020 1
LEGEND ,
Dec 16, 2020

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»Stop releasing so much updates, it was all fine before the last one.«

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

If the previous versio worked have you considered rolling back? (Make sure to first back up all your custom presets, though.)

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Dec 16, 2020 1