Need some help.

Community Beginner ,
Apr 24, 2021 Apr 24, 2021

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Okay may sound so weird.

 

ah so when i used to open photshop on a drawing, the lines usually look all smooth.

i can usually zoom in and out with my pen just easily.

but for a few days  my photoshop been wonky.

when i open up, the lines are all jaggy and fuzzy, ONly can zoom in one way and not back up.

i fixed it before via turn my laptop off and leave it off for a while.

but it won't work right now.

please is there a way to fix it??

 

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Bug, How to, Problem or error, Windows

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correct answers 1 Correct Answer

Community Beginner , Apr 24, 2021 Apr 24, 2021
wait i think i figure it out. i think the size was huge so all my lines look tincy compare to look fine.

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Adobe Community Professional ,
Apr 24, 2021 Apr 24, 2021

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Could you please post a screenshot taken at View > 100% with the pertinent Panels (Toolbar, Layers, Channels, Options Bar, …) visible? 

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

What have you done for all-purpose trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Community Beginner ,
Apr 24, 2021 Apr 24, 2021

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how do i found the prefences to do it

and is this a normal thing? (sorry, not tech savy)

 

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Adobe Community Professional ,
Apr 24, 2021 Apr 24, 2021

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Could you please post a screenshot taken at View > 100% with the pertinent Panels (Toolbar, Layers, Channels, Options Bar, …) visible? 

 

As for resetting the Preferences: 

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Screenshot 2021-04-24 at 16.00.17.png

 

»and is this a normal thing?«

S…t happens (in general and also with regard to computer programs); when it happens one can try to do something about it, which in this case means going through the basic trouble-shooting routines. 

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Community Beginner ,
Apr 24, 2021 Apr 24, 2021

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 did but everything feel small and the lines are still jaggy

 

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Community Beginner ,
Apr 24, 2021 Apr 24, 2021

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wait i think i figure it out. i think the size was huge so all my lines look tincy compare to look fine.

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Adobe Community Professional ,
Apr 25, 2021 Apr 25, 2021

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There was a reason why I requested »a screenshot taken at View > 100% with the pertinent Panels (Toolbar, Layers, Channels, Options Bar, …) visible«. 

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