Neon green screen. Help!

New Here ,
Jun 01, 2021 Jun 01, 2021

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When I open an image is doesn't show the image, but it shows neon green. When mocing with my cursor, you see the image underneath flikkering through the neon. Can zomeone pleas help me. I tried everything and I don't know what to do anymore ;-(

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Mac, Problem or error

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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New Here ,
Jun 01, 2021 Jun 01, 2021

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Thank you for your reply. Unfortunately, this didn't work. 

 

There was a problem with my preferences and the Adobe service desk cleaned it.

It works.

Thanks again!

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