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Neural Filter doesn't load

New Here ,
Oct 21, 2020

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Dear all,

after discovering the brilliant new Neural Filter feature (specifically the coloring tool), it did not continue to load after opening a new picture. It ended up constantly loading the Neural Filter window. I tried the following:

- Down and upgrading my Photoshop version
- Disconnecting the web
- Tried using other pictures
- Closed all Adobe related Tasks

But nothing of the sort worked. What am I doing wrong?

I attached the image of the specs I'm working with.

Best
Thomas

Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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Bug, Crash or freeze, Problem or error, Windows

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Neural Filter doesn't load

New Here ,
Oct 21, 2020

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Dear all,

after discovering the brilliant new Neural Filter feature (specifically the coloring tool), it did not continue to load after opening a new picture. It ended up constantly loading the Neural Filter window. I tried the following:

- Down and upgrading my Photoshop version
- Disconnecting the web
- Tried using other pictures
- Closed all Adobe related Tasks

But nothing of the sort worked. What am I doing wrong?

I attached the image of the specs I'm working with.

Best
Thomas

Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

TOPICS
Bug, Crash or freeze, Problem or error, Windows

Views

473

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Oct 21, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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Oct 21, 2020 0
Community Beginner ,
Oct 27, 2020

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I ran into the same problem and found a fix. This would happen after I opened a black and white image in the Grayscale mode and then tried to launch the Neural Filters.  However, if I opened the black and white image and then switched to RGB mode and then opened the Neural Filters everything would work just fine.

 

Adobe...This is obviously a bug...give me credit for finding it.  One month free on my Creative Cloud subscription would be nice.

Thanks,

Ray Maxwell

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Oct 27, 2020 2
New Here ,
Oct 28, 2020

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This is what fixed mine. I only had the problem of them not loading when i was trying out the Colorization filter. Apparently neural filters are not designed for gray scale yet. Switching to RGB had them load 100% of the time. Thank you Ray this was such a headache

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Oct 28, 2020 0
Community Beginner ,
Oct 29, 2020

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Thanks, that fixed my problem too!

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Oct 29, 2020 0
New Here ,
Oct 31, 2020

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Thanks Ray for the solution to my problem as well.

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Oct 31, 2020 0
New Here ,
Nov 01, 2020

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Thank you guys, for providing all these solutions.
I fixed it by just using a different photo. I assume it has something to do with the data size and bit depth. But I could be wrong.

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Nov 01, 2020 0
Adobe Employee ,
Nov 18, 2020

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Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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Nov 18, 2020 0