after last update i can't download to neural filters. I can use mac os x 11.3.1 - photoshop 22.4
Sorry that you are unable to download Neural Filters in Photoshop 22.4
Quit Photoshop, delete or rename the following folder, Start Photoshop and try again:
Mac: ~/Library/Application Support/Adobe/UXP/PluginsStorage/
Also, please checkout the troubleshooting steps mentioned here: https://helpx.adobe.com/photoshop/using/neural-filters-feedback.html#Knownissuesandworkarounds
Let us know how it goes.
i have format mac and reinstall photoshop but didn't fix the problem.
It seems like a permissions issue with the user account to me.
Would you mind checking if Photoshop works under the Root user account? To know how to enable the root user, see: https://support.apple.com/en-us/HT204012
it does also not working under root user Account.
I use mac os x 11.4 - photoshop 22.4.1
My User home directory was moved to separate data partition. After that Installation of Photoshop was performed. The directory below was created by installation and starting of the application "/Volumes/Daten/Benutzer/andre/Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/22/Internal/com.adobe.nfp.gallery/PluginData"
Which filters are you unable to download?
Same issue for me. I haven't been able to download any neural filters since the feature was first introduced last year. The download progress gets to about 90% then goes back to displaying the Download button. I'm running version 22.4.2 on OSX Mojave 10.14.6 Can Adobe make the PluginData folder contents available through some other means (Creative Cloud, Dropbox, etc.)?