Neural filters can't be download on version 22.4 on macOS 11.4

New Here ,
Jun 07, 2021 Jun 07, 2021

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after new install of PS i can't download to neural filters. 

it does also not working under root user Account.

I use mac os x 11.4 - photoshop 22.4.1

My User home directory was moved to separate data partition on secondary internal HD. After that the installation of Photoshop was done. The directory below was created by installation and starting of the application "/Volumes/Daten/Benutzer/andre/Library/Application Support/Adobe/UXP/PluginsStorage/PHSP/22/Internal/com.adobe.nfp.gallery/PluginData"

 

How can the problem be solved?

Thanks in advance.

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Adobe Community Professional ,
Jun 08, 2021 Jun 08, 2021

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Hi @andg39639792 ,

 

Found this thread that may be of use to you.

 

https://feedback.photoshop.com/conversations/photoshop/photoshop-neural-filters-dont-download/5f91ae...

 

Seems to be a persistent bug in Ps.

 

Let us know how you go

mj

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Hi @mj,

 

unfortunatly all these suggestions does not work. 

I knew this post, but without success.

Seems to be a problem in PS. But it would be nice to get a workaround in the meantime 🙂

 

wr André

 

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