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Neural Filters error "there was an error running this filter"

New Here ,
Oct 22, 2020

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When I try to use a neural filter, I get an error "there was an error running this filter" and a warning "there was an issue running filters". I suspect this is because on my corporate network we use an internet proxy.  Is there a way to set proxy settings in Photoshop?

 

{Moderator note: Edited the thread title}

Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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Neural Filters error "there was an error running this filter"

New Here ,
Oct 22, 2020

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When I try to use a neural filter, I get an error "there was an error running this filter" and a warning "there was an issue running filters". I suspect this is because on my corporate network we use an internet proxy.  Is there a way to set proxy settings in Photoshop?

 

{Moderator note: Edited the thread title}

Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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944

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Oct 22, 2020 0
New Here ,
Oct 22, 2020

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I have the same issue and I'm on a home network

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Oct 22, 2020 0
New Here ,
Oct 23, 2020

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Uninstalling/Reinstalling Photoshop cleared up the issue for me

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Oct 23, 2020 0
New Here ,
Oct 22, 2020

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I have the same issue.  It is very frustrating to keen to see if there is a solution.

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Oct 22, 2020 0
Adobe Employee ,
Oct 22, 2020

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Hi there,

 

We're sorry for the error message while running the neural filter. Could you please refer to the following article and try the offered solution: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErrorusingNeuralFilters

 

It should resolve the problem for you. Let us know, how it goes.

Thanks,

Mohit

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Oct 22, 2020 0
New Here ,
Oct 23, 2020

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I'm having the same issue on a mac. Only solution offered is for windows. Is there a mac fix?

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Oct 23, 2020 0
New Here ,
Oct 23, 2020

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I'm having the same issue on a mac. Only solution offered is for windows. Is there a mac fix?

 

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Oct 23, 2020 0
Adobe Employee ,
Oct 23, 2020

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Hi there, 

 

Could you please refer to the following discussion and try the offered suggestions: https://feedback.photoshop.com/conversations/photoshop/photoshop-22x-new-neural-filters-dont-work/5f...

 

Let us know if that helps.

Thanks,

Mohit

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Oct 23, 2020 0
Adobe Employee ,
Nov 18, 2020

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Hi all,

 

We're happy to announce the release of Photoshop 22.0.1 that should resolve this issue.

 

This update includes fixes to some of the top users reported issues. Check out the list of all fixed issues here: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

To update Photoshop to 22.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop. 

For help with updating, see Update Creative Cloud apps.

 

Let us know how it goes.

 

Thanks,

Mohit

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Nov 18, 2020 0