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I recently got a new computer and downloaded PS21. Now whenever I try to open a photo or image, it is virtually black. I am sure there is a magic setting somewhere, but I am not savvy enough to know what or where. I added a terrible phone photo of the screen below. The whole thing should be white with just black lines for the design.
A defective monitor profile can sometimes turn up as a black screen in Photoshop. We've seen a couple of cases lately (and bad manufacturer profiles is a common problem).
Replace the current profile with sRGB IEC61966-2.1 in Windows Color Management. Relaunch Photoshop when done, it loads the profile at application startup:
The proper way to deal with it is to use a calibrator to make a new profile, but if you don't have one, sRGB should be close enough to let you start working at least.
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I recently got a new computer and downloaded PS21. Now whenever I try to open a photo or image, it is virtually black. I am sure there is a magic setting somewhere, but I am not savvy enough to know what or where. I added a terrible phone photo of the screen below. The whole thing should be white with just black lines for the design.
A defective monitor profile can sometimes turn up as a black screen in Photoshop. We've seen a couple of cases lately (and bad manufacturer profiles is a common problem).
Replace the current profile with sRGB IEC61966-2.1 in Windows Color Management. Relaunch Photoshop when done, it loads the profile at application startup:
The proper way to deal with it is to use a calibrator to make a new profile, but if you don't have one, sRGB should be close enough to let you start working at least.
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Make sure your machine meets the changed Photoshop requirements, CPU, OS version. That your GPU shows it is supported in your Photoshop 22.1 Preferences Performance section and you have the latest Device driver version for it installed. Read over all the Adobe issues Adobe posted. Users have reported additional issue here and on Adobe's Feedback site, Here is what Adobe has posted.
https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html
https://helpx.adobe.com/photoshop/kb/known-issues.html#ps-desktop
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Are you on Mac or Windows? Which version of OS?
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A defective monitor profile can sometimes turn up as a black screen in Photoshop. We've seen a couple of cases lately (and bad manufacturer profiles is a common problem).
Replace the current profile with sRGB IEC61966-2.1 in Windows Color Management. Relaunch Photoshop when done, it loads the profile at application startup:
The proper way to deal with it is to use a calibrator to make a new profile, but if you don't have one, sRGB should be close enough to let you start working at least.
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