New Photoshop 22.3.0 does not open .mov or .mp4 files

Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Great! Finally, Photoshop supports M1 processors, however, the newly updated version doesn't open video file formats. I'm trying to open MOV and MP4 files and it says: "Could not complete your request because Photoshop does not recognize this type of file."

 

Yesterday (on a previous version) everything was fine...

MacBook Pro 13'', M1 chip, 16GB RAM

Mac OS Big Sur, 11.2.3

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Bug, Mac, Problem or error

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New Here ,
Mar 18, 2021 Mar 18, 2021

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having the same issue! such a bummer!

adobe, please help!

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Community Beginner ,
Mar 23, 2021 Mar 23, 2021

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'Open with Rosetta' option works, but there's no point in installing 22.3 v....

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New Here ,
Mar 26, 2021 Mar 26, 2021

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glad it's not just me.   Reverted back to previous version.   No sense in screwing with work-arounds at this point.

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New Here ,
Apr 10, 2021 Apr 10, 2021

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Have you found a fix for this? Good to know it's not just me. Come on Adobe, pretty big feature here to just randomly omit from the new version that we PAY FOR. 

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Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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New update (2021.3.1) and it still hasn't been fixed...

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Participant ,
Apr 16, 2021 Apr 16, 2021

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Yep, same here. Mac Mini m1. I had to reinstall version 22.2 ... way to go Adobe ....

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