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new photoshop not compatible with macbook pro catalina

New Here ,
Oct 12, 2020

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Does anyone know how I can download photoshop 2019? Apparently the newer photoshop is not compatible with macbook pro.

Thanks,

Karen

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new photoshop not compatible with macbook pro catalina

New Here ,
Oct 12, 2020

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Does anyone know how I can download photoshop 2019? Apparently the newer photoshop is not compatible with macbook pro.

Thanks,

Karen

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Oct 12, 2020 0
Adobe Community Professional ,
Oct 12, 2020

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I presume this is related to your earlier post where you're having trouble seeing the menu bar running Photoshop 2020 on Catalina.

https://community.adobe.com/t5/photoshop/no-menu-bar-in-new-photoshop-install-on-macbook-pro/m-p/115...

 

Just so you're aware, the current version Photoshop 2020 is the only version of Photoshop which is officially supported on Catalina. CC 2019 is only supported up to Mojave (10.14).


If you're subscribed to a Cloud plan (not running a trial) then you can download earlier versions via the Cloud desktop app

https://helpx.adobe.com/au/download-install/using/install-previous-version.html

 

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Oct 12, 2020 0
New Here ,
Oct 12, 2020

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Thank you so much!  I did contact customer support and finally got the 2019 version downloaded and it appear to be working!! Yay!  Just spent 2 days trying to solve the problem. Next time I will look you up! 🙂

Have a good day,

thanks again,

Karen

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Oct 12, 2020 0
Adobe Community Professional ,
Oct 12, 2020

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Working meaning you've got your menu bar back?

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