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New Photoshop Update Trouble

New Here ,
Nov 08, 2020

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Since the new PS update I Open and bring in a photo, but the screen is blank.  The photo is shown in my "recents", but I can't open/manipulate it.  Help!

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New Photoshop Update Trouble

New Here ,
Nov 08, 2020

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Since the new PS update I Open and bring in a photo, but the screen is blank.  The photo is shown in my "recents", but I can't open/manipulate it.  Help!

TOPICS
Problem or error

Views

26

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 08, 2020 0
Adobe Employee ,
Nov 09, 2020

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Hi there,

 

Sorry that Photoshop 2021 is showing a blank screen. 

 

Would you mind deselecting the option "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps? 

 

You may also checkout the steps mentioned in this article https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

 

Thanks,

Akash

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