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New update failed, can't start pohotoshop now

Explorer ,
Dec 08, 2020 Dec 08, 2020

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I've just tried to update photoshop, but the update has failed and photoshop is not opening now? 

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Adobe
Community Beginner ,
Dec 08, 2020 Dec 08, 2020

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I'm on my third attempt to try to update my Photoshop on windows 10.
Hey Adobe, can we charge you for the time wasted on trying to use your continually degrading software?

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Community Expert ,
Dec 08, 2020 Dec 08, 2020

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Before we can try to help please post more and detailed informations about your system and the issue that you have.

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Beginner ,
Dec 08, 2020 Dec 08, 2020

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After 4 hours and 6 retries, I got it to update on Windows 10 home.
All my updates finished with the exception of PS on the first 4 attempts to update. 

If you have tried to update PS first, this update bundle includes updates for the camera raw, and camera raw needs to be updated first. I suspect that my first 4 attempts at updating all the updates failed because I kicked off the photoshop update first, and then clicked on update all.  All the remaining products updated fine, and then PS kept failing.

So I rebooted my pc, and tried again (directly through CC) to update the remaining Photoshop program. PS update failed again, and I retried just once more before finally giving up.

(side note: I keep a you tube video running in the background with 144 resolution to keep the network active, because if you don't, any updates seem to get to some percentage and fail.

I'm tired of being the Adobe test technician.)

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