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Nie można wykonać polecenia ponieważ wystąpił błąd programu (Photoshop ostaniej wersji)

New Here ,
Mar 29, 2021 Mar 29, 2021

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Dzien dobry, wystąpił taki problem po tym jak zmieniłem język z angielskiego na polski. I przez to nie mogę wykonać żadnego polecenia w Photoshopie nie pracują komandy klawisz takie jak Ctrl+C i inne, nie mogę nacisnąć na plik prawym klawiszem, nie mogę nic. Proszę o pomóc 

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Adobe
Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to the program error. Please try re-installing Photoshop after uninstalling it using the Creative Cloud cleaner tool. You can check out the steps to use the Creative Cloud cleaner tool here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

You can also try the steps suggested here: https://adobe.ly/2JZDqZB

If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

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New Here ,
Apr 12, 2021 Apr 12, 2021

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I have a similar problem as Maksym5EB2, but I did'nt change the language - I had and I have Polish.
The problem appeared after updating from version 2.22 to 2.23. when I opened photo, I got error info - "Nie można wykonać polecenia ponieważ wystąpił błąd programu". And most of Photoshop function, like curves, levels, auto-contrast, auto-color and many more not working (options on menu are disabled, keyboard shortcuts not working).
I tried to follow the steps recommended in the links above. Deleting the preferences folder won't help. I have the latest driver for my graphics card and the card meets the minimum requirements plus I have DirectX 12. A few days ago, Photoshop worked without any problems with version 2.22.
Finally, I uninstalled 2.23 and installed 2.22. Unfortunately, after reinstallation it's even worse 😞 The program opens and then stops working. Additionally, it freezes the system (Windows 10). I can't do anything. Even the mouse and keyboard are unresponsive. Photoshop eats 100% CPU or 99% of memory and all I can do is hard reboot the system. What should I do to be able to use Photoshop again? Because I'm currently unable to use the program, so it no longer makes sense to pay for Adobe plan. 

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New Here ,
Apr 12, 2021 Apr 12, 2021

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LATEST

Not versions 2.23 and 2.22, but 22.3 and 22.2 of course.

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