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Nik extension freeze and red rectangle in Photoshop

New Here ,
Sep 02, 2020

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Hi, When trying to use my Nik extentions my screen displays a red rectangle which stays over the window even after it's fully loaded. This prevents me doing anything except a force quit. I've a screenshot below. Any ideas what's going on ?

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Crash or freeze

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Nik extension freeze and red rectangle in Photoshop

New Here ,
Sep 02, 2020

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Hi, When trying to use my Nik extentions my screen displays a red rectangle which stays over the window even after it's fully loaded. This prevents me doing anything except a force quit. I've a screenshot below. Any ideas what's going on ?

Topics

Crash or freeze

Views

30

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Translate

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 03, 2020

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Hi there,

 

Sorry that Photoshop interface is being overlapped by the Nik collection extension that is not loading correctly.

 

Would you mind contacting the Nik support team to troubleshoot this issue? See https://support.dxo.com/hc/en-us/categories/115002389907-Nik-Collection-by-DxO

 

You may try reinstalling the plugin extension in Photoshop to begin with. 

 

Let us know the outcome.

 

Thanks,

Akash

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New Here ,
Sep 03, 2020

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Try reinstalling the plugin extension in Photoshop to begin with.

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