No me actualiza programa PS ni otros contratados.

Community Beginner ,
Jun 10, 2021 Jun 10, 2021

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Hola, tengo el siguiente equipo:

iMac Retina 5K, 27-inch, 2017

Procesador 3,4GHz Intel Core i5

Memoria 24GB

Graficos Radeon Pro 570 4 GB

Recibo avios de que hay actualizaciones disponobles tanto para Photoshop como otros programas como LRC pero no aparecen actualizaciones disponibles en CREATIVE CLOUD.

Si intento actualizar desde el programa me sale un aviso de ADOBE UPDATE que dice:

"Las actualizaciones se han deshabilitado para este equipo. Ponte en contacto con el administrador"

Las versiones que tengo ahora son:

PS 22.0

LRC 10.1.1

Br 11.0

Camera Raw 13.2.0.738

y creo que de todos hay versiones nuevas.

¿Que puedo hacer?

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Mac, Problem or error

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Adobe Community Professional ,
Jun 10, 2021 Jun 10, 2021

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Community Beginner ,
Jun 10, 2021 Jun 10, 2021

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Muchas gracias !!

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Adobe Community Professional ,
Jun 10, 2021 Jun 10, 2021

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Hi, did you try to log off then login your CC application?

Did you try to restart it, then also go to help>check for updates?

Did you change the date or any other setting on your machine?

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Community Beginner ,
Jun 10, 2021 Jun 10, 2021

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Creo que es un problema de algun fichero como dice la anterior respuesta. Muchas gracias!!

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Adobe Community Professional ,
Jun 14, 2021 Jun 14, 2021

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Hi, are you still having problems with Photoshop? Still need help?

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