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NO SE ABRE ARCHIVO DNG

New Here ,
May 08, 2021 May 08, 2021

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Tengo un problema para abrir archivos .dng en photoshop.

Directamente, no se abren y además se me cierra el programa Photoshop.

He mirado varios links y consultas otros usuarios de Adobe, he desinstalado y vuelto a instalar de nuevo Photoshop, he intentado abrir el mismo archivo desde Bridge, pero no se me abre de ninguna manera.

Tengo actualizados tanto Photoshop como el filtro CAMERA RAW hasta la fecha de hoy.

¿Como lo soluciono?

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correct answers 1 Correct answer

Community Expert , May 08, 2021 May 08, 2021

ACR is a Photoshop Plug-in that Photoshop uses to support Camera RAW files as well as a Photoshop Filter. It sound like your Photoshop is crashing when it tries to use ACR. See if it there are any crash reports on your system for Photoshop crashing and post them. Also make sure you have the latest Device driver installer on your system for your GPU.

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Community Expert ,
May 08, 2021 May 08, 2021

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ACR is a Photoshop Plug-in that Photoshop uses to support Camera RAW files as well as a Photoshop Filter. It sound like your Photoshop is crashing when it tries to use ACR. See if it there are any crash reports on your system for Photoshop crashing and post them. Also make sure you have the latest Device driver installer on your system for your GPU.

JJMack

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New Here ,
May 16, 2021 May 16, 2021

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JJMack_. Muchas gracias por su respuesta. Creo que me ha resuelto el problema

Últimamente tengo problemas con la GPU, ya que ni en AI ni en PS tengo la opción de "optimización de GPU".

Además, no he podido visualizar algunas opciones de AI que otros usuarios pueden hacerlo.

Y la respuesta a mis continuos problemas va aser LA QUE USTED ME INDICA: LA GPU DE MI SISTEMA.

¡¡MUCHAS GRACIAS JJMack!!

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