no top menu bar

New Here ,
Oct 03, 2020 Oct 03, 2020

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I have a problem with photoshop. Take a look at the printscreen. there is no menu panel on the top and all looks weird. I was trying to reinstal 3 times but it didnt help. Anyone can tell me whats wrong?photoshop.png

 

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Crash or freeze, Problem or error

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Adobe Community Professional ,
Oct 03, 2020 Oct 03, 2020

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Did you tryWIndow/Options

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New Here ,
Apr 14, 2021 Apr 14, 2021

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I'm new to this so please be patient. I have the same problem, Adobe couldn't even help.  Does anybody have any suggestions?  

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Have you tried resetting the Preferences? Within the General tab of the Photoshop Preferences is the button Reset Preferences On Quit.

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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The ghosting in the top right corner look like video card artefacts.  You need to update the video card driver from the card maker's web site.  If you still have problems, open Photoshop and go Help > System Info > Copy and paste to this thread.

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Hi Everyone who responded,

 

I have solved my problem. I ended up updating my graphic drivers. Then it was hey presto Photoshop now works. 

I would like to thank you all for your suggestions.

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