Not enough memory (RAM) and other error messages

New Here ,
Mar 26, 2021 Mar 26, 2021

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Hi, over the last week or two I keep getting intermittent errors in Photoshop. Most of the errors say there is not enough RAM when opening or saving images. My PC has 8gb RAM installed with around 2 - 3GB available. I'm working with small files under 3000px X 3000px with 1 or 2 layers.

 

The most common errors are "Could not open "xxxx.jpg" because there is not enough memory (RAM)" and "Could not complete your request because there is not enough memory (RAM)"

I also get not enough RAM error messages when trying to save documents.

Sometimes often if I cant save a file, saving as a new file works.

 

Other errors include:

"the operation could not be complete" when trying to export to web.

"could not import clipboard because of a program error"

 

The errors are intermitent. Sometime I can work for hours without an error, other times I get them every few minutes. Sometimes closing Photoshop fixes the problems, sometimes I need to restart my PC.

 

I have tied resetting my Photoshop prefrecences a few times, reinstalled Photoshop and made changes in the registry (OverridePhysicalMemoryMB).

 

Does anyone have any idas what could be causing the problems?

 

Thanks

 

Dan

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Crash or freeze, Problem or error

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Community Beginner ,
Mar 26, 2021 Mar 26, 2021

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I have the exact same issue! And that problem is after their update!

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New Here ,
Mar 29, 2021 Mar 29, 2021

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**edit**

I have tried doing some troubleshooting and I give up.

 

"could not import clipboard because of a program error"

I have been checking this with different size photos from Google Image search and Pixabay.

 

Search for image on Google - right click image - copy - paste into 1000 x 1000 72dpi Photoshop document

 

2400 x 2400 = works, can copy and paste into Photoshop. (5,760,000px)
2448 x 2448 = works, can copy and paste into Photoshop.
2449 x 2449 = works, can copy and paste into Photoshop.
2475 x 2475 = works, can copy and paste into Photoshop.
2490 x 2490 = fail, program error
2499 x 2499 = fail, program error
2500 x 2500 = fail, program error (6,250,000px)
2600 x 2600 = fail, program error
2700 x 2700 = fail, program error
2800 x 2800 = fail, program error

 

Search image on Pixabay - Free download - View - right click image - copy - paste into 1000 x 1000 72dpi Photoshop document

 

https://pixabay.com/photos/yachts-sailing-boats-regatta-lake-5971866/ 
1920 × 1178 - JPG - 592 kB = Works
3777 × 2319 - JPG - 2.1 MB = Error

 

https://pixabay.com/photos/bee-flower-plum-blossom-insect-6075541/ 
1920 × 1280 - JPG - 347 kB = Works
6000 × 4000 - JPG - 8.8 MB = Error

 

https://pixabay.com/photos/fashion-woman-indian-girl-young-5255195/ 
1280 × 1920 - JPG - 526 kB = Works
3456 × 5184 - JPG - 2.9 MB = Error

This has happened with the last 10 images I have tried.

 

"Could not open "xxxx.jpg" because there is not enough memory (RAM)"

I get this error every time I try opening an "Original" or "Large" stock photo downloaded from www.pexels.com. "Medium" images from Pexels open fine. Images from other stock websites work 95% of the time. I have checked around 10 different images form Pexels and they all have this problem.

 

Example image - https://www.pexels.com/photo/red-lighthouse-located-in-sea-5855578/ 
Original (3082 x 3852) - Not enough RAM error
Large (1920 x 2399) - Not enough RAM error
Medium (1280 x 1599) - Works

 

Images from other stock sites seem to open OK most of the time.

No problems with images and templates download from Adobe stock.

Most large images Pixabay work.

20mb - 30mb JPGs from Envate Elements open fine.

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