Nothing appear in PS CC 2018

[After Design]

Hi !

I've downloaded Photoshop CC 2018 last night and today I wanted to try the new features but when I launch the app, the widow was empty (the control panel with file, edit... etc were there but nothing else), I've tried open a Raw picture, PS Raw pops up but again no picture ! I click "open image" and again the picture didn't appear !

Please help me recover that issue !

Here is my specs: i5 6300HQ @ 2.3 GHz, 8 Gb RAM, GTX 950M, 1To HDD

Thanks

[Sahil.Chawla]

Hi,

Have you tried resetting the preferences of Photoshop? Preferences in Photoshop

Regards,

Sahil

[After Design]

Hi,

Thanks for your reply !

Reseting the preferences doesn't change anything, the window is still empty.

I've noticed that I've got the same issue on Illustrator and After Effect in the composition windows too.

May be a GPU driver issue interfering with adobe software engine ?

[Sahil.Chawla]

Might be related to the GPU also, try unchecking "Use Graphics Processor" in Photoshop's Preferences > Performance then relaunch Photoshop and share the results with us.

[After Design]

Hi,

When right clicking on Photoshop desktop icon and chose Run with graphic processor > Integrated graphics, Photoshop start properly so the issue is actually coming from the gpu. I'll try to go to an older driver version and try

[After Design]

After completly uninstall the Nvidia drivers (PhysX, Geforce Experience, Graphic driver) and uninstall the GPU in the peripheral manager, the issue is still there .

[After Design]

After reinstalling all the apps, PS start screen is missing again. I can open images but before opening each one, I've to disable the graphic processor and after opening them, activate it. In any case, Camera Raw is unable to display the picture so I can't change raw settings of my dslr which is very bad. Actually, when opening a raw, the image wich appear in the camera raw window is like a screenshot of the photoshop's window below.