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Nuova versione Camera Raw

New Here ,
Dec 29, 2020 Dec 29, 2020

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Buonasera, 

in seguito all'aggiornamento di Camera Raw 13.1, sono impossibilitata a lavorare. Il mio Imac dopo pochi secondi dall'apertura  di Camera Raw si blocca del tutto, costringendomi a riavviare. 

( MacOs Mojave 10.14.6 )

Per essere sicura che fosse proprio la nuova versione di Camera Raw a darmi problemi, ho scaricato la versione precedente ( 12.4) ed ho verificato che con questa tutto funziona perfettamente. 

Qualcuno potrebbe aiutarmi a capire perchè non posso usare l'ultima versione ? 

Grazie, Simona 

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Adobe
Community Expert ,
Dec 29, 2020 Dec 29, 2020

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Hello Simona,

 

Since this is happening right after upgrading, there may be an issue with compatibility. Please check to see if your iMac now meets the system requirements for the new version of Photoshop: https://helpx.adobe.com/photoshop/system-requirements.html

Also, here are the system requirements for Camera Raw: https://helpx.adobe.com/camera-raw/system-requirements.html

 

One other issue might be your graphics processor card. To see if that is causing the issue, you can turn it off in Preferences>Performance and uncheck "Use Graphics Processor." Then restart. If the issue persists, then we know its not the card and you can turn it back on. Here is more information on the GPU cards: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Let us know if that helps or if you still have issues!

Michelle

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New Here ,
Dec 29, 2020 Dec 29, 2020

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Thanks  so much Michelle, I will check it ::)) 

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