O programa fecha toda vez que o inicio e começo um processo de edição

New Here ,
Feb 04, 2021 Feb 04, 2021

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Sempre que eu inicio, ele vai normalmente até começar a usar as ferramentas. Parece que ele sobrecarrega e fecha. Já vem acontecendo a algumas semanas. Desinstalei e instalei novamente e o problema continua. 

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Adobe Employee ,
Feb 04, 2021 Feb 04, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Please ensure you have all available Windows updates along with the latest version of Photoshop installed on the computer.

 

You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

If it does, you can try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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