oil paint filter grayed out in photoshop

New Here ,
Feb 11, 2017 Feb 11, 2017

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I am trying to use the oil paint filter in photoshop and it is grayed out.  Need help

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correct answers 1 Correct Answer

LEGEND , Feb 12, 2017 Feb 12, 2017
What are your system specs. Could be you have a slightly older system that is using the built in Intel graphics that doesn't allow the OpenCL option. If this is on a notebook there isn't much you can do about it.

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Guide ,
Feb 11, 2017 Feb 11, 2017

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Activate the graphics processor (Edit > Preferences > Performance).

GPU_preferences.png

If this checkbox also is gray then your graphic card has no or outdated OpenCL features.

Fenja

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New Here ,
Feb 12, 2017 Feb 12, 2017

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Thank you.  Yes.  I had already tried that and OpenCL is grayed out as well.  What are my options to fix the graphics card?

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LEGEND ,
Feb 12, 2017 Feb 12, 2017

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What are your system specs. Could be you have a slightly older system that is using the built in Intel graphics that doesn't allow the OpenCL option. If this is on a notebook there isn't much you can do about it.

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New Here ,
Feb 12, 2017 Feb 12, 2017

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Sorry.  Where do I go to find the system specs.  This is not a notebook. I have a Dell laptop computer.

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Adobe Community Professional ,
Feb 12, 2017 Feb 12, 2017

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Help > System Info     Using the Copy button, paste the results directly into your reply here.

The HD 5000 is adequate, I can check OpenCL on an Intel HD 4000. It may be that the drivers need updating.

I've also have luck restarting my PC to make the OpenCL option available.

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Feb 12, 2017 Feb 12, 2017

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Already tried to restart and this did not resolve the OpenCL.

syste

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Installed TWAIN devices: NONE

m info below.

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Adobe Community Professional ,
Feb 12, 2017 Feb 12, 2017

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My mistake, I was looking at someone else's screenshot. Your Intel HD card is old and does not support OpenCL as Just Shoot Me pointed out earlier.

Gene

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LEGEND ,
Feb 12, 2017 Feb 12, 2017

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A Laptop is a NOTEBOOK computer. You are confusing a TABLET with a Notebook. Just like an actual notebook, a Notebook computer folds in on itself to become smaller in size to carry around.

Actually Laptop is the wrong term. No Real Computer is meant to be used on your Lap, legs or any soft surface that can restrict airflow and retain the heat built up by the system.

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New Here ,
May 26, 2017 May 26, 2017

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so adobe updates there software and the filter that I used 3 weeks ago  will force me to buy a new computer to use it again?

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New Here ,
Apr 21, 2021 Apr 21, 2021

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i have a surface book pro and have the same problem in 2021

 

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