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Oil Paint is not working in Photoshop Nvidia geforce gt 710

Community Beginner ,
Dec 18, 2019 Dec 18, 2019

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Hi

 

Hopefully someone will be able to help me i have tried everything and i am unable to get my Geforce GT710 graphics card to work.

 

All features work in PS apart from the Oil Paint filter, this is not greyed out i just get a error message when i go to use it then PS shutsdown.

 

Any Help would be greatfull

 

Dave

 

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Adobe Employee ,
Dec 18, 2019 Dec 18, 2019

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Hi Dave,

Welcome to the Adobe Community!

Could you please check if the Graphics card is getting detected in Photoshop's Preferences > Performance Menu?
Also, in that same menu click on Advanced Settings and make sure that OpenCL is checked and change the Drawing Mode to Advanced.

Let us know if it helps.
Regards,
Sahil


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Community Beginner ,
Dec 18, 2019 Dec 18, 2019

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Hi Sahil

Thanks for your reply the graphics card is getting detectede in the Preferences menu.

 

When i go to the Advanced Settings the OpenCL is Greyed out so i am unable to select this option

 

Thank

 

Dave

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Adobe Employee ,
Dec 18, 2019 Dec 18, 2019

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Please have a look at the steps performed in this video and let us know if it helps: https://www.youtube.com/watch?v=TCKTTVzLiQc

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Community Beginner ,
Dec 18, 2019 Dec 18, 2019

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I will have a look at this tomorrow and follow the steps and let you know the outcome 

 

thanks 

 

Dave

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New Here ,
May 21, 2021 May 21, 2021

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This did not solve the same problem. I have already updated the driver and tried all possible ways. Do not be more what to do ... What else can I do?

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