Old version of Photoshop no longer accessible on my iMac

New Here ,
Feb 16, 2021 Feb 16, 2021

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I have CS6 on my iMac and it is grayed out and no longer accessible. I've downloaded the subscription version and would like to gain access to my photos. Can anybody help?

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Adobe Community Professional ,
Feb 16, 2021 Feb 16, 2021

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Hi

 

This sounds like two different issues.

 


@-graham- wrote:

I have CS6 on my iMac and it is grayed out and no longer accessible.


 

What is your macOS? If you have Catalina, for instance, PS CS6 is not compatible.

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-catalina.html

 


@-graham- wrote:

I've downloaded the subscription version and would like to gain access to my photos.


 

Your images should still be in the same place on your HD. They are files and are not part of a specific version of Photoshop. If you know where you put them or if you can find them with Spotlight, you should be able to open them with the subscription version that you have installed.

 

~ Jane

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New Here ,
Feb 17, 2021 Feb 17, 2021

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Thank you, that was very helpful. 

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