Older Photoshop - Can't Open ARW files.

Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Hello All,

I have an older version of Photoshop, 19.1.9 running on my older 2009 Mac Pro, 10.11.6 Can't upgrade anything more.

Still does everything I want to do. Unfortunately Camera Raw does not support newer ARW RAW files and I cannot open them. I tried DNG, no go.

 

Any suggestions on how to open them? Maybe a third party app?

 

Shouldn't have to buy a new computer just to open a file!

 

Thank you, Glenn

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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ARW files from which camera exactly?

 

>>>. I tried DNG, no go.

Can you elaborate on what steps you took and where the DNG converter failed?

DNG conversion is designed for people in your position and should work.

 

One issue many people encounter is that the converter works by pointing it to a folder of images, not individual images.

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Hey John, thank you for the reply.

 

I don't know which Sony camera they are from. It's a client file.

With the operating system on my Mac of 10.11.6 the latest DNG convertor I can install appears to not recognize this particular ARW file.

 

Glenn

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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Yes, if you're running an ancient Mac, you're not going to be able to install the latest version of the converter in order to convert a ARW file from a current model Sony. All depends on which camera was used.

 

Time to upgrade your operating system or your Mac or ask the client to provide you with a DNG file.

 

If you upload your ARW file here, someone should be able to convert it for you.

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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A shame. My Mac does everything it needs to do. A waste to get rid of it. It has served me well. Just a tiny little software glitch has thrown a wrench into things! Client has sent me a different file format, so good for now.

 

Thanks, Glenn

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