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Open file from network launches new app instance

New Here ,
Aug 20, 2020

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Odd issue I haven't been able to find any help on;

 

Everytime I open an image from a network folder a new instance of PS will launch. The new instance will try to open the image but fail leaving a blank PS layout. All my other images currently open are on the existing instance window behind.

 

This happen to PS only, no other CC apps.

Doesn't happen when opening from a local folder.

 

I have tried reinstalling PS including clearing all preferences.

 

Windows 10 (up to date)

Adobe CC (up to date)

 

Thanks

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Bug, Problem or error, Windows

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Open file from network launches new app instance

New Here ,
Aug 20, 2020

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Odd issue I haven't been able to find any help on;

 

Everytime I open an image from a network folder a new instance of PS will launch. The new instance will try to open the image but fail leaving a blank PS layout. All my other images currently open are on the existing instance window behind.

 

This happen to PS only, no other CC apps.

Doesn't happen when opening from a local folder.

 

I have tried reinstalling PS including clearing all preferences.

 

Windows 10 (up to date)

Adobe CC (up to date)

 

Thanks

TOPICS
Bug, Problem or error, Windows

Views

41

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 20, 2020 0
JJMack LATEST
Most Valuable Participant ,
Aug 20, 2020

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I can open images on any machine on  my home network in any of Photoshop version I'm currently using. However Adobe Cloud documents want to open PS 2020 If I'm using some other version of Photoshop PS 2020 can not start.  In have never been able to run multiple version Photoshop on windows concurrently. Cloud documents will one in PS 2020 or PS 2020 will be started and I can add additional cloud document  to the  opened PS2020

JJMack

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