OpenCL greyed out on my amd pc

New Here ,
Apr 08, 2021 Apr 08, 2021

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opencl is greyed out on my amd radeon (tm) r5 graphics pc. And oil paint won't work. My drivers are up to date, I recently upgraded to photoshop 2021 but is still didn't solve the issue.

PLEASE I REALLY NEED YOUR HELP

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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Please take a look here:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues (adobe.com)

Photoshop graphics processor (GPU) card FAQ (adobe.com)

 

 

If this doesn't help we need more informations about your system.

Which hardware do you use?

Which operating system do you use?

Is your operating system up-to-date?

Which version of Photoshop do you have installed?

 

Does it works in the past? If yes what has been changed on your system before the error occur?

 

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New Here ,
Apr 09, 2021 Apr 09, 2021

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I use a lenovo idepad 110

windows 10 OS, up to date,

photoshop 2021.

no it didn't work in the past

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Adobe Community Professional ,
Apr 09, 2021 Apr 09, 2021

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It looks like your system does not meet the minimum requirements

https://helpx.adobe.com/uk/photoshop/system-requirements.html

 

GPU (extract from GPU minimum requirements):

  • On Windows, a GPU with DirectX 12 support and 2 GB of GPU memory
  • On macOS, a GPU with Metal Support and 2 GB of GPU memory
    If your using an older graphics card or driver, GPU functionality in Photoshop may be limited or not supported.

Generally, consider using GPUs with an Average Ops/Sec of 2000 or higher on PassMark's GPU Computer Benchmark Chart.

 

Dave

 

 

 

 

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