opening files slow from network drive (MS Server 2019)

[slug-tiag]

Hello

We use Photoshop and Indesign to work with pictures on a network drive.

Tried with CS 6 an the actual Creative Cloud Products.

When opening these files from a Microsoft Windows Server 2019 this takes longer then opening from a MS Server 2012.

It is about 4-5 times slower.

Opening the files with Windows Editor and copying files in Windows makes no difference of the Windows Server Edition.

Also writing PDF files with Acrobat is slower to a MS Server 2019 network drive compared to a Windows Server 2012 network drive.

Does Adobe makes differnce between the SMB Versions?

What else could be the reason?

Regards

Sven

[kglad]

<moved from download&install>

[sachaw15490853]

any solution?

[D Fosse]

Yes, the solution is the same as it always was. Copy the file from server to local disk, and work locally.

Working directly off a server has never been supported by Adobe, and is in fact explicitly warned against:

https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html 

People get away with this for small Word and Excel files of only a few kB, and so the bad habit sets. But a typical Photoshop file is orders of magnitude bigger! It's just statistics. If an error or a problem happens on average every x MB, the chances of any individual Photoshop file being hit is astronomically higher. Just statistics.

Work locally, copy over.