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opening HEIC

New Here ,
Oct 21, 2020

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I am trying to open HEIC files from my Iphone on Photoshop CC - up to date through today 10/21/20 on my PC.  It says that the format is not supported by Camera Raw, although I read that Adobe does support this format on this version of PS CC.  I have rebooted after the update, but still get the message that the File format is not supported by Camera Raw.

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opening HEIC

New Here ,
Oct 21, 2020

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I am trying to open HEIC files from my Iphone on Photoshop CC - up to date through today 10/21/20 on my PC.  It says that the format is not supported by Camera Raw, although I read that Adobe does support this format on this version of PS CC.  I have rebooted after the update, but still get the message that the File format is not supported by Camera Raw.

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Problem or error

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Oct 21, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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You need to use Lightroom to open it into PS. They need to fix this.

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Oct 21, 2020 0
Adobe Community Professional ,
Oct 21, 2020

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It works on the Mac version but not Windows, it is rare that Adobe don't offer feature parity unless leveraging an OS specific function.

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Oct 21, 2020 0
Participant ,
Oct 22, 2020

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there is a feature request for heif/heic support in the feedback forum.... from 2013 i think.

 

adobe just does not care....

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Oct 22, 2020 0