Opening PDF in Photoshop CC shows black document

Community Beginner ,
Apr 29, 2021 Apr 29, 2021

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Starting recently, when I open a PDF document (any PDF, sourced from MS Office products, AutoCAD, etc.) the image is randomly blacked out in some areas.  It is not transparent areas only, what reads as black appears to be random to me.  Image mode is RGB / 8 bit.  I have not changed any setting in PS.  I have noticed when I switch to CMYK the document reads correctly.  

 

I am on Photoshop CC v 22.3.1.  I believe I first noticed this issue when the application updated a couple weeks ago.  I assume a setting has been changed or maybe this is a bug?  Computer is less than a year old and fairly high performance Dell workstation (32 GB RAM, 5 GB dedicated video memory, latest version of Windows 10), so it should not be a hardware issue.  Any help would be much appreciated.

 

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Bug, Problem or error, Windows

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Adobe Community Professional ,
Apr 29, 2021 Apr 29, 2021

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You tried to change this option when open it?

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Community Beginner ,
Apr 30, 2021 Apr 30, 2021

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I typically use bleed box, but just tried opening with bounding box and get the same results.  

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Community Beginner ,
Jun 01, 2021 Jun 01, 2021

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Just providing an update on this since I did not get any help from the forum.  I have tested version 22.1, 22.2 and 22.4.1 and the issue has persisted.  Just installed version 21.2.8 and the problem is resolved.  IMO this is clearly a Photoshop bug that must only affect me?  I will have to continue using version 21.2.8.  

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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What happens when you open your PDF in latest Acrobat Reader or Acrobat Pro DC?

 

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Jun 02, 2021 Jun 02, 2021

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I have Acrobat Pro DC and PDFs read / open fine in Acrobat.  Only seems to affect RGB documents in Photoshop. 

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