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Out of RAM/reset preferences

New Here ,
Jan 19, 2020 Jan 19, 2020

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I'm....getting really tired of Photoshop being an unstable POS. 

So, I got the 'Out of RAM' fail with every action I took. Eventually uninstalling the whole of Adobe and installing only PS solved the issue to the point where I can somewhat work in it if I reset preferences upon every shut-down and every time before I open a new document. Else, I get the out of RAM error the second I try to do anything, sometimes even starting a new document.


I make every bit of my income with Photoshop. I use it all day every day. Having to reset preferences up to 15 times a day is getting... very tiring. Does anyone have a fix? The regedit fix fixes nothing for me. 

 

Thank you!
May

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Adobe
Community Expert ,
Jan 19, 2020 Jan 19, 2020

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You experience is not normal and we may be able to help if you give some system details. Can you please go to Photoshop Help >System info and click the Copy button. Then paste the info here.

 

Dave

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New Here ,
Jan 19, 2020 Jan 19, 2020

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Adobe Photoshop Version: 20.0.8 20191122.r.92 2019/11/22: 1208122 x64
Number of Launches: 0
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329
System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Processor speed: 2712 MHz
Built-in memory: 8148 MB
Free memory: 5207 MB
Memory available to Photoshop: 7439 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="NVIDIA GeForce GTX 960"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="26.21.14.4187"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 960/PCIe/SSE2"
glgpu[0].GLRendererID=5121
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_e7a972b2aa3f3af0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_e7a972b2aa3f3af0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_e7a972b2aa3f3af0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmoi.inf_amd64_e7a972b2aa3f3af0\nvldumdx.dll"
glgpu[0].GLDriverDate="20191224000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="GeForce GTX 960"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="441.87"
clgpu[0].CLBandwidth=8.20315e+10
clgpu[0].CLCompute=980.692
License Type: Subscription
Serial number: 96040075128030622184
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Temporary file path: C:\Users\Mayra\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 236.9G, 99.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2019/11/20-15:01:25 97.614776 97.614776
AdbePM.dll PatchMatch 2018/09/10:19:04:15 1.601805 1.601805
AdobeLinguistic.dll Adobe Linguisitc Library 13.0.0.0
AdobeOwl.dll Adobe Owl 5.3.0
AdobePDFL.dll PDFL 2018/08/23-00:56:13 79.301181 79.301181
AdobePIP.dll Adobe Product Improvement Program 8.0.0.52.48027
AdobeSVGAGM.dll AdobeSVGAGM 97.614776 97.614776
AdobeXMP.dll Adobe XMP Core 2018/08/13-16:40:22 79.163499 79.163499
AdobeXMPFiles.dll Adobe XMP Files 2018/08/13-16:40:22 79.163499 79.163499
AdobeXMPScript.dll Adobe XMP Script 2018/08/13-16:40:22 79.163499 79.163499
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2018/08/14-01:11:25 79.600623 79.600623
ahclient.dll AdobeHelp Dynamic Link Library 4.0.0.0
AIDE.dll AIDE 2018/08/10-16:31:38 79.600470 79.600470
ARE.dll ARE 2018/08/14-01:11:25 79.600623 79.600623
AXE8SharedExpat.dll AXE8SharedExpat 2018/06/25-18:00:38 79.598424 79.598424
AXEDOMCore.dll AXEDOMCore 2018/06/25-18:00:38 79.598424 79.598424
Bib.dll BIB 2018/08/14-01:11:25 79.600623 79.600623
BIBUtils.dll BIBUtils 2018/08/14-01:11:25 79.600623 79.600623
boost_date_time.dll photoshopdva 12.1.0
boost_filesystem.dll photoshopdva 12.1.0
boost_system.dll photoshopdva 12.1.0
boost_threads.dll photoshopdva 12.1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2019/11/20-15:01:25 97.614776 97.614776
CRClient.dll Adobe Crash Reporter Client DLL 2.0.3.0
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 12.1.0
dvaappsupport.dll photoshopdva 12.1.0
dvaaudiodevice.dll photoshopdva 12.1.0
dvacore.dll photoshopdva 12.1.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 12.1.0
dvamediatypes.dll photoshopdva 12.1.0
dvametadata.dll photoshopdva 12.1.0
dvametadataapi.dll photoshopdva 12.1.0
dvametadataui.dll photoshopdva 12.1.0
dvaplayer.dll photoshopdva 12.1.0
dvascripting.dll photoshopdva 12.1.0
dvatransport.dll photoshopdva 12.1.0
dvaui.dll photoshopdva 12.1.0
dvaunittesting.dll photoshopdva 12.1.0
dynamiclink.dll photoshopdva 12.1.0
ExtendScript.dll ExtendScript 2017/08/31-12:13:14 81.1157194 81.1157194
icucnv58.dll International Components for Unicode 58, 2, 0, 0
icudt58.dll International Components for Unicode 58, 2, 0, 0
icuuc58.dll International Components for Unicode 58, 2, 0, 0
igestep30.dll IGES Reader 9.3.0.113
JP2KLib.dll JP2KLib 2018/06/25-18:00:38 79.271024 79.271024
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler 18.0.0
LogSession.dll LogSession 8.0.0.52.48027
mediacoreif.dll photoshopdva 12.1.0
MPS.dll MPS 2019/07/18-22:09:05 95.612057 95.612057
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2019 20.0
Plugin.dll Adobe Photoshop CC 2019 20.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 9.2.1
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 9.2.1.39
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop CC 2019 20.0
SCCore.dll ScCore 2017/08/31-12:13:14 81.1157194 81.1157194
SVGRE.dll SVGRE 97.614776 97.614776
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler 18.0.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2018, 0, 2017, 1205
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2018, 0, 2017, 1205
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
VulcanControl.dll Vulcan Application Control Library 5.3.0.16
VulcanMessage5.dll Vulcan Message Library 5.3.0.16
WinRTSupport.dll Adobe Photoshop Windows RT Support 20.0.0.0
WRServices.dll WRServices Tue August 14 2018 12:26:24 Build 0.23627 0.23627
wu3d.dll U3D Writer 9.3.0.113


Required plug-ins:

3D Studio 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Accented Edges 20.0 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 20.0 - from the file “Filter Gallery.8bf”
Average 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Average.8bf”
Bas Relief 20.0 - from the file “Filter Gallery.8bf”
BMP 20.0 - from the file “Standard MultiPlugin.8bf”
Camera Raw 12.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 12.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”
Charcoal 20.0 - from the file “Filter Gallery.8bf”
Chrome 20.0 - from the file “Filter Gallery.8bf”
Cineon 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Cineon.8bi”
Clouds 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Clouds.8bf”
Collada 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 20.0 - from the file “Filter Gallery.8bf”
Conté Crayon 20.0 - from the file “Filter Gallery.8bf”
Craquelure 20.0 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”
Crosshatch 20.0 - from the file “Filter Gallery.8bf”
Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”
Cutout 20.0 - from the file “Filter Gallery.8bf”
Dark Strokes 20.0 - from the file “Filter Gallery.8bf”
De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”
Dicom 20.0 - from the file “Dicom.8bi”
Difference Clouds 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Clouds.8bf”
Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”
Displace 20.0 - from the file “Standard MultiPlugin.8bf”
Dry Brush 20.0 - from the file “Filter Gallery.8bf”
Eazel Acquire 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “EazelAcquire.8ba”
Entropy 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Export Color Lookup Tables 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Export3DLUT.8be”
Extrude 20.0 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “FastCore.8bx”
Fibers 20.0 - from the file “Standard MultiPlugin.8bf”
Film Grain 20.0 - from the file “Filter Gallery.8bf”
Filter Gallery 20.0 - from the file “Filter Gallery.8bf”
Flash 3D 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Fresco 20.0 - from the file “Filter Gallery.8bf”
Glass 20.0 - from the file “Filter Gallery.8bf”
Glowing Edges 20.0 - from the file “Filter Gallery.8bf”
Google Earth 4 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Grain 20.0 - from the file “Filter Gallery.8bf”
Graphic Pen 20.0 - from the file “Filter Gallery.8bf”
Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”
HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”
IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”
IGES 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Ink Outlines 20.0 - from the file “Filter Gallery.8bf”
JPEG 2000 20.0 - from the file “JPEG2000.8bi”
Kurtosis 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Lens Blur 20.0 - from the file “Lens Blur.8bf”
Lens Correction 20.0 - from the file “Lens Correction.8bf”
Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”
Liquify 20.0 - from the file “Liquify.8bf”
Matlab Operation 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “ChannelPort.8bf”
Maximum 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Mean 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Measurement Core 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “MeasurementCore.8me”
Median 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”
Minimum 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
MMXCore Routines 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “MMXCore.8bx”
Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”
Multiprocessor Support 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “MultiProcessor Support.8bx”
Neon Glow 20.0 - from the file “Filter Gallery.8bf”
Note Paper 20.0 - from the file “Filter Gallery.8bf”
NTSC Colors 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “NTSC Colors.8bf”
Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”
OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 20.0 - from the file “Filter Gallery.8bf”
Palette Knife 20.0 - from the file “Filter Gallery.8bf”
Patchwork 20.0 - from the file “Filter Gallery.8bf”
Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”
PCX 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “PCX.8bi”
Photocopy 20.0 - from the file “Filter Gallery.8bf”
Picture Package Filter 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “ChannelPort.8bf”
Pinch 20.0 - from the file “Standard MultiPlugin.8bf”
Pixar 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Pixar.8bi”
Plaster 20.0 - from the file “Filter Gallery.8bf”
Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”
PLY 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “PBM.8bi”
Poster Edges 20.0 - from the file “Filter Gallery.8bf”
PRC 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”
Radiance 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Radiance.8bi”
Range 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Render Color Lookup Grid 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Export3DLUT.8be”
Reticulation 20.0 - from the file “Filter Gallery.8bf”
Ripple 20.0 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 20.0 - from the file “Filter Gallery.8bf”
Save for Web 20.0 - from the file “Save for Web.8be”
ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”
Shake Reduction 20.0 - from the file “Shake Reduction.8bf”
Shear 20.0 - from the file “Standard MultiPlugin.8bf”
Skewness 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 20.0 - from the file “Filter Gallery.8bf”
Solarize 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “Solarize.8bf”
Spaces 20.0 - from the file “Spaces.8li”
Spatter 20.0 - from the file “Filter Gallery.8bf”
Spherize 20.0 - from the file “Standard MultiPlugin.8bf”
Sponge 20.0 - from the file “Filter Gallery.8bf”
Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”
Stained Glass 20.0 - from the file “Filter Gallery.8bf”
Stamp 20.0 - from the file “Filter Gallery.8bf”
Standard Deviation 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
STL 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Sumi-e 20.0 - from the file “Filter Gallery.8bf”
Summation 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Targa 20.0 - from the file “Standard MultiPlugin.8bf”
Texturizer 20.0 - from the file “Filter Gallery.8bf”
Tiles 20.0 - from the file “Standard MultiPlugin.8bf”
Torn Edges 20.0 - from the file “Filter Gallery.8bf”
Twirl 20.0 - from the file “Standard MultiPlugin.8bf”
U3D 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Underpainting 20.0 - from the file “Filter Gallery.8bf”
Vanishing Point 20.0 - from the file “VanishingPoint.8bf”
Variance 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “statistics.8ba”
Virtual Reality Modeling Language | VRML 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
Water Paper 20.0 - from the file “Filter Gallery.8bf”
Watercolor 20.0 - from the file “Filter Gallery.8bf”
Wave 20.0 - from the file “Standard MultiPlugin.8bf”
Wavefront|OBJ 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “U3D.8bi”
WIA Support 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “WIASupport.8li”
Wind 20.0 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 20.0 (20191122.r.92 2019/11/22: 1208122) - from the file “WBMP.8bi”
ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

com.adobe.Butler.backend 2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\index.html”
New Document 3.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.0.0\fnft.html?v=3.0.0.4”
com.adobe.stock.panel.licensing 0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\purchaseTypekit.html”
Home 2.7.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.7.2\index.html?v=2.7.2.14”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_6_70\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Interactive Luminosity Masks 3.3.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.svenstork.photoshop.InteractiveLuminosityMasks\index.html”
Export As 4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

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Community Expert ,
Jan 19, 2020 Jan 19, 2020

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Hi

I don't see anything untoward in that system info - although the momory on your system is at the low end (8MB) for Photoshop. Are you opening particularly large documents (in terms of pixel sizes or number of layers) ?

Have you tried updating to v21 to see if that makes a difference, or uninstalling and reinstalling your current version whilst running the Adobe CC cleaner tool between the uninstall and reinstall?

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Dave

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New Here ,
Jan 19, 2020 Jan 19, 2020

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I have tried all of that, yes. I do run large files but before I upgraded to 2020 (and eventually downgraded) I ran equally large files and never once had that error. 

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Community Expert ,
Jan 19, 2020 Jan 19, 2020

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"The regedit fix fixes nothing for me"

 

You need to undo that! Set your registry back to the normal state (there were instructions for that when the edit was published).

 

That registry edit was a temporary workaround for a specific bug which has been fixed a long time ago.

 

If you can't find a way to do that, a complete uninstall/reinstall should hopefully take care of it.

 

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New Here ,
Jan 19, 2020 Jan 19, 2020

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Those edits are long gone, my friend 🙂 It's just one of a million things I've already tried. 

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New Here ,
Jan 24, 2020 Jan 24, 2020

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This error persists unchanged and I don't know why I still pay an ungodly amount of money for a program that takes an hour a day just to get working. 
Does anyone have any ideas on how to resolve this or in which direction I should be looking to troubleshoot?

Thank you!

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