pantalla verde

New Here ,
Jun 01, 2021 Jun 01, 2021

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Ayuda! abri photoshop para trabajar y todo se abre en pantalla verde, no puedo ver las imagenes, solo se ve una pantalla verde, igual cuando quiero abrir un nuevo documento. Saben como quitarlo?

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How to, Mac, Problem or error

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Adobe Employee ,
Jun 01, 2021 Jun 01, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers macOS version?

 

You can try disabling the option to Use Graphics processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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Hi

Try this :

Leave the GPU on but go to Technology Previews and check Deactivate Native Canvas. Click OK. Then close and restart Photoshop.

Dave

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