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Paper Size is wrong in the Print Dialogue Box Photoshop 2020

New Here ,
Aug 20, 2020

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One of our users is having a problem in Photoshop where he selects Tabloid Oversized for the paper size, but Photoshop preview shows a larger paper size (13.33 x 20). When he prints that page, the image gets shoved down and to the right. This only occurrs in Photoshop and with a Xerox Printer, an HP Laserjet printer, and an Epson printer. His specs are: macOS 10.14.6 and Photoshop 21.2.0

I updated the print drivers, updated Photoshop CC, and as a last resort I completely uninstalled the entire Adobe CC package and re-installed it. That worked for one day and the problem re-surfaced. The user claims he is not adding any other software or making any changes.

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Paper Size is wrong in the Print Dialogue Box Photoshop 2020

New Here ,
Aug 20, 2020

Copy link to clipboard

Copied

One of our users is having a problem in Photoshop where he selects Tabloid Oversized for the paper size, but Photoshop preview shows a larger paper size (13.33 x 20). When he prints that page, the image gets shoved down and to the right. This only occurrs in Photoshop and with a Xerox Printer, an HP Laserjet printer, and an Epson printer. His specs are: macOS 10.14.6 and Photoshop 21.2.0

I updated the print drivers, updated Photoshop CC, and as a last resort I completely uninstalled the entire Adobe CC package and re-installed it. That worked for one day and the problem re-surfaced. The user claims he is not adding any other software or making any changes.

Topics

Problem or error

Views

13

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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