Parse error when opening a movie file - .mov, .mp4

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Apr 06, 2021 Apr 06, 2021

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Hello,

 

I've got two macbook pros - an old 2014 model and the latest model(with the M1 chip). When i try to open a .mp4 and .mov file in the Photoshop version 22.3.0, in my 2014 macbook with Catalina OS, the file opens. When i try to open the same file on my latest Macbook pro with macOS Big Sur and Photoshop 22.3.0, I get this error 

 

"Could not place “Color Title 04_2.mov” because no parser or file format can open the file."

 

I get the same message when trying to place any movie file. Please could you help me resolve this.

 

Thank you

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