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Path Options greyed out in Pen Tool

Community Beginner ,
Jul 19, 2018

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I am unable to amend Path Options when I click the gear wheel in Pen Tools as they are greyed out, screen grab below.  Any suggestions gratefully received.

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

Hi

The issue is that Open GL drawing is disabled. You can try going to Preferences Performace and ensure that Use Graphics Processor is checked. Then select a drawing mode in Advanced.

However you may still have issues as Photoshop is seeing two separate video GPUs (an Intel and an AMD) which is known to cause issues.

See sections 7 & 8 here for troubleshooting advice:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Dave

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Path Options greyed out in Pen Tool

Community Beginner ,
Jul 19, 2018

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I am unable to amend Path Options when I click the gear wheel in Pen Tools as they are greyed out, screen grab below.  Any suggestions gratefully received.

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

Hi

The issue is that Open GL drawing is disabled. You can try going to Preferences Performace and ensure that Use Graphics Processor is checked. Then select a drawing mode in Advanced.

However you may still have issues as Photoshop is seeing two separate video GPUs (an Intel and an AMD) which is known to cause issues.

See sections 7 & 8 here for troubleshooting advice:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Dave

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3.6K

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Jul 19, 2018 0
Enthusiast ,
Jul 19, 2018

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Is the path selected?

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Jul 19, 2018 1
Adobe Community Professional ,
Jul 19, 2018

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Hi

The path thickness and colour options under the gear wheel should appear whether you have a path selected or not. What do you see in Edit > Preferences > Guides , Grid & Slices?

Dave

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Jul 19, 2018 0
Community Beginner ,
Jul 26, 2018

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Hi Dave

Path options is greyed out.

Jen

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Jul 26, 2018 0
Adobe Community Professional ,
Jul 26, 2018

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Hi

Are you using the current version (CC19.1.5)? If not - try updating.

The preference option for paths is here:

If this option is greyed out in your Preference settings , I would carry out a full Preference reset, by going to Preferences > General> Reset Preferences on Quit and close then restart Photoshop.

If that still does not fix it - please go to Help>System info click copy and paste the info here.

Dave

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Jul 26, 2018 0
Community Beginner ,
Jul 26, 2018

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Yes I am using current version.

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Jul 26, 2018 0
Community Beginner ,
Jul 26, 2018

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Hi

A colleague of mine also has a Lenovo laptop which has the same issue, is

this a coincidence?

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Jul 26, 2018 0
Adobe Community Professional ,
Jul 26, 2018

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Please carry out the steps suggested and provide the information requested

Dave

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Jul 26, 2018 0
Community Beginner ,
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Adobe Photoshop Version: 19.1.5 20180604.r.346 2018/06/04: 1175273 x64

Number of Launches: 123

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.17134.1

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE

Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 2904 MHz

Built-in memory: 7846 MB

Free memory: 5013 MB

Memory available to Photoshop: 7162 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Disabled.

OpenGL Allow Old GPUs: Not Detected.

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License Type: Subscription

Serial number: 96040629393510475589

GUIDBucket:

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Temporary file path: C:\Users\jenni\AppData\Local\Temp\

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Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC

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Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC

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dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

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dvamediatypes.dll photoshopdva 11.1.0

dvametadata.dll photoshopdva 11.1.0

dvametadataapi.dll photoshopdva 11.1.0

dvametadataui.dll photoshopdva 11.1.0

dvaplayer.dll photoshopdva 11.1.0

dvatransport.dll photoshopdva 11.1.0

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LogSession.dll LogSession 7.4.1.109.46827

mediacoreif.dll photoshopdva 11.1.0

MPS.dll MPS 2017/10/31-01:22:04 79.588396 79.588396

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2018 19.1.5

Plugin.dll Adobe Photoshop CC 2018 19.1.5

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject

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PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)

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PSArt.dll Adobe Photoshop CC 2018 19.1.5

PSCloud.dll 1.0.0.1

PSViews.dll Adobe Photoshop CC 2018 19.1.5

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TfFontMgr.dll FontMgr 9.3.0.113

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VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WinRTSupport.dll Adobe Photoshop Windows RT Support 19.0.0.0

WRServices.dll WRServices Thu June 21 2017 12:26:24 Build 0.22473

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wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“U3D.8bi”

Accented Edges 19.1.5 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 19.1.5 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 19.1.5 - from the file “Filter Gallery.8bf”

Average 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“Average.8bf”

Bas Relief 19.1.5 - from the file “Filter Gallery.8bf”

BMP 19.1.5 - from the file “Standard MultiPlugin.8bf”

Camera Raw 10.4 - from the file “Camera Raw.8bi”

Camera Raw Filter 10.4 - from the file “Camera Raw.8bi”

Chalk && Charcoal 19.1.5 - from the file “Filter Gallery.8bf”

Charcoal 19.1.5 - from the file “Filter Gallery.8bf”

Chrome 19.1.5 - from the file “Filter Gallery.8bf”

Cineon 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“Cineon.8bi”

Clouds 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“Clouds.8bf”

Collada 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“U3D.8bi”

Color Halftone 19.1.5 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 19.1.5 - from the file “Filter Gallery.8bf”

CompuServe GIF 19.1.5 - from the file “Standard MultiPlugin.8bf”

Conté Crayon 19.1.5 - from the file “Filter Gallery.8bf”

Craquelure 19.1.5 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 19.1.5 (20180604.r.346 2018/06/04: 1175273) -

from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 19.1.5 - from the file “Standard

MultiPlugin.8bf”

Crosshatch 19.1.5 - from the file “Filter Gallery.8bf”

Crystallize 19.1.5 - from the file “Standard MultiPlugin.8bf”

Cutout 19.1.5 - from the file “Filter Gallery.8bf”

Dark Strokes 19.1.5 - from the file “Filter Gallery.8bf”

De-Interlace 19.1.5 - from the file “Standard MultiPlugin.8bf”

Dicom 19.1.5 - from the file “Dicom.8bi”

Difference Clouds 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “Clouds.8bf”

Diffuse Glow 19.1.5 - from the file “Filter Gallery.8bf”

Displace 19.1.5 - from the file “Standard MultiPlugin.8bf”

Dry Brush 19.1.5 - from the file “Filter Gallery.8bf”

Eazel Acquire 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “EazelAcquire.8ba”

Entropy 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Export Color Lookup Tables 19.1.5 (20180604.r.346 2018/06/04: 1175273) -

from the file “Export3DLUT.8be”

Extrude 19.1.5 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “FastCore.8bx”

Fibers 19.1.5 - from the file “Standard MultiPlugin.8bf”

Film Grain 19.1.5 - from the file “Filter Gallery.8bf”

Filter Gallery 19.1.5 - from the file “Filter Gallery.8bf”

Flash 3D 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“U3D.8bi”

Fresco 19.1.5 - from the file “Filter Gallery.8bf”

Glass 19.1.5 - from the file “Filter Gallery.8bf”

Glowing Edges 19.1.5 - from the file “Filter Gallery.8bf”

Google Earth 4 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “U3D.8bi”

Grain 19.1.5 - from the file “Filter Gallery.8bf”

Graphic Pen 19.1.5 - from the file “Filter Gallery.8bf”

Halftone Pattern 19.1.5 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from

the file “HalideBottlenecks.8bx”

HDRMergeUI 19.1.5 - from the file “HDRMergeUI.8bf”

HSB/HSL 19.1.5 - from the file “Standard MultiPlugin.8bf”

IFF Format 19.1.5 - from the file “Standard MultiPlugin.8bf”

IGES 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“U3D.8bi”

Ink Outlines 19.1.5 - from the file “Filter Gallery.8bf”

JPEG 2000 19.1.5 - from the file “JPEG2000.8bi”

Kurtosis 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Lens Blur 19.1.5 - from the file “Lens Blur.8bf”

Lens Correction 19.1.5 - from the file “Lens Correction.8bf”

Lens Flare 19.1.5 - from the file “Standard MultiPlugin.8bf”

Liquify 19.1.5 - from the file “Liquify.8bf”

Matlab Operation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “ChannelPort.8bf”

Maximum 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Mean 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Measurement Core 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “MeasurementCore.8me”

Median 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Mezzotint 19.1.5 - from the file “Standard MultiPlugin.8bf”

Minimum 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

MMXCore Routines 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “MMXCore.8bx”

Mosaic Tiles 19.1.5 - from the file “Filter Gallery.8bf”

Multiprocessor Support 19.1.5 (20180604.r.346 2018/06/04: 1175273) -

from the file “MultiProcessor Support.8bx”

Neon Glow 19.1.5 - from the file “Filter Gallery.8bf”

Note Paper 19.1.5 - from the file “Filter Gallery.8bf”

NTSC Colors 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“NTSC Colors.8bf”

Ocean Ripple 19.1.5 - from the file “Filter Gallery.8bf”

OpenEXR 19.1.5 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 19.1.5 - from the file “Filter Gallery.8bf”

Palette Knife 19.1.5 - from the file “Filter Gallery.8bf”

Patchwork 19.1.5 - from the file “Filter Gallery.8bf”

Paths to Illustrator 19.1.5 - from the file “Standard MultiPlugin.8bf”

PCX 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “PCX.8bi”

Photocopy 19.1.5 - from the file “Filter Gallery.8bf”

Photoshop 3D Engine 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from

the file “Photoshop3DEngine.8bi”

Photoshop Touch 19.0 - from the file “PSDX.8bi”

Picture Package Filter 19.1.5 (20180604.r.346 2018/06/04: 1175273) -

from the file “ChannelPort.8bf”

Pinch 19.1.5 - from the file “Standard MultiPlugin.8bf”

Pixar 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“Pixar.8bi”

Plaster 19.1.5 - from the file “Filter Gallery.8bf”

Plastic Wrap 19.1.5 - from the file “Filter Gallery.8bf”

PLY 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”

Pointillize 19.1.5 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 19.1.5 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “PBM.8bi”

Poster Edges 19.1.5 - from the file “Filter Gallery.8bf”

PRC 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”

Radial Blur 19.1.5 - from the file “Standard MultiPlugin.8bf”

Radiance 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“Radiance.8bi”

Range 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Render Color Lookup Grid 19.1.5 (20180604.r.346 2018/06/04: 1175273) -

from the file “Export3DLUT.8be”

Reticulation 19.1.5 - from the file “Filter Gallery.8bf”

Ripple 19.1.5 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 19.1.5 - from the file “Filter Gallery.8bf”

Save for Web 19.1.5 - from the file “Save for Web.8be”

ScriptingSupport 19.1.5 - from the file “ScriptingSupport.8li”

Shake Reduction 19.1.5 - from the file “Shake Reduction.8bf”

Shear 19.1.5 - from the file “Standard MultiPlugin.8bf”

Skewness 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Smart Blur 19.1.5 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 19.1.5 - from the file “Filter Gallery.8bf”

Solarize 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“Solarize.8bf”

Spaces 19.1.5 - from the file “Spaces.8li”

Spatter 19.1.5 - from the file “Filter Gallery.8bf”

Spherize 19.1.5 - from the file “Standard MultiPlugin.8bf”

Sponge 19.1.5 - from the file “Filter Gallery.8bf”

Sprayed Strokes 19.1.5 - from the file “Filter Gallery.8bf”

Stained Glass 19.1.5 - from the file “Filter Gallery.8bf”

Stamp 19.1.5 - from the file “Filter Gallery.8bf”

Standard Deviation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from

the file “statistics.8ba”

STL 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”

Sumi-e 19.1.5 - from the file “Filter Gallery.8bf”

Summation 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Targa 19.1.5 - from the file “Standard MultiPlugin.8bf”

Texturizer 19.1.5 - from the file “Filter Gallery.8bf”

Tiles 19.1.5 - from the file “Standard MultiPlugin.8bf”

Torn Edges 19.1.5 - from the file “Filter Gallery.8bf”

Twirl 19.1.5 - from the file “Standard MultiPlugin.8bf”

U3D 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file “U3D.8bi”

Underpainting 19.1.5 - from the file “Filter Gallery.8bf”

Vanishing Point 19.1.5 - from the file “VanishingPoint.8bf”

Variance 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“statistics.8ba”

Virtual Reality Modeling Language | VRML 19.1.5 (20180604.r.346

2018/06/04: 1175273) - from the file “U3D.8bi”

Water Paper 19.1.5 - from the file “Filter Gallery.8bf”

Watercolor 19.1.5 - from the file “Filter Gallery.8bf”

Wave 19.1.5 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “U3D.8bi”

WIA Support 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the file

“WIASupport.8li”

Wind 19.1.5 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 19.1.5 (20180604.r.346 2018/06/04: 1175273) - from the

file “WBMP.8bi”

ZigZag 19.1.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins:

Analog Efex Pro 2 2.0.13.0 - from the file “C:\Program Files\DxO\Nik

Collection\Analog Efex Pro 2\Analog Efex Pro 2 (64-Bit)\Analog Efex Pro

2.8bf”

BackgroundFilter 2.2.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Dfine 2\Dfine 2 (64-Bit)\Background.8bf”

Color Efex Pro 4 4.3.25.0 - from the file “C:\Program Files\DxO\Nik

Collection\Color Efex Pro 4\Color Efex Pro 4 (64-Bit)\Color Efex Pro 4.8bf”

Dfine 2 2.2.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Dfine 2\Dfine 2 (64-Bit)\Dfine2.8bf”

FineStructuresFilter 2.2.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Dfine 2\Dfine 2 (64-Bit)\FineStructures.8bf”

HDR Efex Pro 2 2.2.25.0 - from the file “C:\Program Files\DxO\Nik

Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex Pro 2.8bf”

HotPixelsFilter 2.2.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Dfine 2\Dfine 2 (64-Bit)\HotPixels.8bf”

Merge to HDR Efex Pro 2 2.2.25.0 - from the file “C:\Program

Files\DxO\Nik Collection\HDR Efex Pro 2\HDR Efex Pro 2 (64-Bit)\HDR Efex

Pro 2.8bf”

Nik Collection Selective Tool 2.1.29 - from the file “C:\Program

Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\DxO\Selective

Tool\SelectivePalette.8li”

ShadowsFilter 2.2.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Dfine 2\Dfine 2 (64-Bit)\Shadows.8bf”

Sharpener Pro 3: (1) RAW Presharpener 3.1.21.0 - from the file

“C:\Program Files\DxO\Nik Collection\Sharpener Pro 3\Sharpener Pro 3

(64-Bit)\SHP3RPS.8bf”

Sharpener Pro 3: (2) Output Sharpener 3.1.21.0 - from the file

“C:\Program Files\DxO\Nik Collection\Sharpener Pro 3\Sharpener Pro 3

(64-Bit)\SHP3OS.8bf”

Silver Efex Pro 2 2.2.25.0 - from the file “C:\Program Files\DxO\Nik

Collection\Silver Efex Pro 2\Silver Efex Pro 2 (64-Bit)\Silver Efex Pro

2.8bf”

SkinFilter 2.2.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Dfine 2\Dfine 2 (64-Bit)\Skin.8bf”

SkyFilter 2.2.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Dfine 2\Dfine 2 (64-Bit)\Sky.8bf”

StrongNoiseFilter 2.2.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Dfine 2\Dfine 2 (64-Bit)\StrongNoise.8bf”

Viveza 2 2.1.21.0 - from the file “C:\Program Files\DxO\Nik

Collection\Viveza 2\Viveza 2 (64-Bit)\Viveza2.8bf”

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

com.adobe.inapp.purchase 1.0.0 - from the file “C:\Program Files

(x86)\Common

Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_14_207\purchaseStock.html”

com.adobe.Butler.backend 2.0.0 - from the file “C:\Program

Files\Adobe\Adobe Photoshop CC

2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

Libraries 1.0.0 - from the file “C:\Program Files (x86)\Common

Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_14_207\index.html”

New Document 2.2.1 - from the file “C:\Program Files (x86)\Common

Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.2.1\fnft.html?v=2.2.1.30”

com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program

Files (x86)\Common

Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_14_207\purchaseTypekit.html”

Start 2.2.1 - from the file “C:\Program Files (x86)\Common

Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.2.1\index.html?v=2.2.1.67”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe

Photoshop CC

2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop

CC

2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Export As 3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop

CC

2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

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Adobe Community Professional ,
Jul 26, 2018

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Hi

The issue is that Open GL drawing is disabled. You can try going to Preferences Performace and ensure that Use Graphics Processor is checked. Then select a drawing mode in Advanced.

However you may still have issues as Photoshop is seeing two separate video GPUs (an Intel and an AMD) which is known to cause issues.

See sections 7 & 8 here for troubleshooting advice:

Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Dave

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Community Beginner ,
Jul 26, 2018

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Hi Dave

Brilliant! Your suggestion regarding ticking the box in Preferences -

Performance has worked.

Thank you so much for your help, really appreciated.

Jenni

<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>

Virus-free.

www.avast.com

<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

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Adobe Photoshop Version: 21.2.4 20200922.r.323 2020/09/22: 8e8e91e8543 x64 Number of Launches: 0 Operating System: Mac OS 10.13.6 System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading Physical processor count: 2 Logical processor count: 4 Processor speed: 2400 MHz Built-in memory: 16384 MB Free memory: 9313 MB Memory available to Photoshop: 14376 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.30.8.3 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.60.8 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 seconds Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 128K Image cache levels: 4 Font Preview: Medium TextComposer: Latin Display: 1 Main Display Display Bounds: top=0, left=0, bottom=800, right=1280 Display: 2 Display Bounds: top=0, left=1280, bottom=1050, right=2960 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=0
NumNativeGPUs=0
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=579
glgpu[0].GLName="Intel HD Graphics 3000 OpenGL Engine"
glgpu[0].GLVendor="Intel Inc."
glgpu[0].GLVendorID=32902
glgpu[0].GLRectTextureSize=8192
glgpu[0].GLRenderer="Intel HD Graphics 3000 OpenGL Engine"
glgpu[0].GLRendererID=16925441
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription Serial number: 91190999404334536858 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 464.6G, 426.7G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/PlugIns/Required/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: AdbePM.framework AdbePM 4.1.01.377270 1.620877 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeACE.framework AdobeACE 2.20.02.46274 79.620289 AdobeAGM.framework AdobeAGM 4.30.87.46274 79.620289 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.46220 79.620005 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.46220 79.620005 AdobeBIB.framework AdobeBIB 1.2.03.46274 79.620289 AdobeBIBUtils.framework AdobeBIBUtils 1.1.46274 79.620289 AdobeCoolType.framework AdobeCoolType 5.17.00.46274 79.620289 AdobeCrashReporter.framework AdobeCrashReporter 8.0.7 AdobeJP2K.framework AdobeJP2K 1.2.2.46210 79.274989 AdobeLinguistic.framework 24237 AdobeMPS.framework AdobeMPS 5.8.1.46274 79.620254 AdobeOwl.framework AdobeOwl 5.5.0 AdobePDFL.framework AdobePDFL 15.0.0.46284 79.382206 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobePIP.framework AdobePIP 8.1.0.73.49198 AdobeSVGAGM.framework AdobeSVGAGM 1.0.46274 79.620289 AdobeSVGRE.framework AdobeSVGRE 6.0 79.620289 AdobeXMP.framework AdobeXMPCore 79.164460 79.164460 AdobeXMPFiles.framework AdobeXMPFiles 79.164460 79.164460 AdobeXMPScript.framework AdobeXMPScript 79.164460 79.164460 ahclient.framework ahclient 4.1.1.0 AIDE.framework AIDE 1.5.0.46333 79.620495 boost_date_time.framework boost_date_time 12.1.0.0 boost_filesystem.framework boost_filesystem 12.1.0.0 boost_system.framework boost_system 12.1.0.0 boost_threads.framework boost_threads 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 dvacore.framework dvacore 12.1.0.0 dvamarshal.framework dvamarshal 12.1.0.0 dvamediatypes.framework dvamediatypes 12.1.0.0 dvametadata.framework dvametadata 12.1.0.0 dvametadataapi.framework dvametadataapi 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 dvaplayer.framework dvaplayer 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvatransport.framework dvatransport 12.1.0.0 dvaui.framework dvaui 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 dynamic-torqnative.framework Torq Native uxp-3.8.0.45 dynamiclink.framework dynamiclink 12.1.0.0 ICUConverter.framework ICUConverter gtlib_12.0.23744 ICUData.framework ICUData gtlib_12.0.23744 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 LogSession.framework LogSession 8.1.0.73.49198 mediacoreif.framework mediacoreif 12.1.0.0 PlugPlugExternalObject.framework 9.4.0.146 PlugPlugOwl.framework PlugPlugOwl 9.4.0.146 WRServices.framework WRServices 15.3.0 15.3.0.0 Unified Extensibility Platform uxp-3.8.0.45 Required plug-ins: Accented Edges 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.2.4, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 12.4 (555), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 12.4 (555), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.2 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.2 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.2 © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.2 © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.2 © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.2 © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.2.4, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.2.4, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.2.4, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.2 © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.2 © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 21.2 © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 21.2.4, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 21.2 © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 21.2.4, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 21.2 © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 21.2 © 2006-2020 Adobe. 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CmdN: 1.4.13
CDP: 1.95.4 com.adobe.photoshop.exportAs 0.1.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" com.adobe.photoshop.personalization 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Extensions: New Document 3.3.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.3.0/fnft.html?v=3.3.0.4” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_275/index.html” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.stock.panel.licensing/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_275/purchaseTypekit.html” Home 2.13.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.13.0/index.html?v=2.13.0.14” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_275/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_9_275/extensions/capture/capture.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

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Oct 11, 2020 0
Adobe Community Professional ,
Jul 19, 2018

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I don't think the path is selected.  Then again, its hard to tell without the entire workspace showing.  Have you checked the path window to make sure it was selected, or still there?

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Jul 19, 2018 1
Most Valuable Participant ,
Jul 19, 2018

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I do not see what you are referring to as grayed out in your screen capture? The document name also seems to be a contradiction Jpeg are background images the do not stooirt any transparency at all.

Capture.jpg

JJMack

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Jul 19, 2018 0