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Payment Methods

New Here ,
Mar 31, 2020 Mar 31, 2020

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Hi, 

I have been a Photoshop user for over a decade now. 
For the first time since CC Adobe keeps telling me to update my payment data, so I did quite a few times now.
Appearently my plan has finished and I am supposed to select a newer and more expensive plan, which has quite a few functions less.

My payment data has not changed and the payment could be deducted as usuall.

whats going on? simply forcing me to choose a new plan telling me that my old one is done???

We have a contract with my old plan.

Not happy. seriously anything but happy about this. 

 

Just letting off steam.

Have a great day.

D.

 

 

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Adobe
Community Expert ,
Mar 31, 2020 Mar 31, 2020

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Hi

This forum is answered by volunteer users. We do not work for Adobe. Only Adobe customert care can help with your issue.

Note - do not respond to Private Messages asking for account or card info. Scammers are known to operate on the forum.

Dave

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