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Pen Pressure issue in CC 2020

Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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Yet again I have updated photoshop and lost all my pen pressures.

I have done all the usual fixes but not of these have worked.

Anyone have any ideads on how to fix this?

 

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Guest
Nov 12, 2019 Nov 12, 2019

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Hi

What operating system and tablet do you have, Pen pressure is working fine for me with Photoshop 2020 on my work PC and home PC, using a Wacom tablet with Windows 10 on both

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Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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Hi Ged

I am running a PC with a i7 8700, 32 CPU@3.20Ghz 32 gig of ram and a NVIDIA Quadro P2000 graphics card.

With a wacom  Intuos pro small.

 

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Guest
Nov 12, 2019 Nov 12, 2019

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Have you tried turning off Windows Ink in the Wacom settings and applying the PSUserConfig.txt file to the Adobe Photoshop 2020 settings folder, when I installed Photoshop 2020 Pen pressure wasn't working until I copied over the PSUserConfig.txt file from my CC 2019 settings folder

pen pressure.png

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Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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I have turned off ink. I have now noticed I don't seem to have a CC 2020 Settings folder? I still have the CC2019 folder even though I opted to remove the previous versions.

I might try a fresh install of PS CC2020 and see if I get the CC 2020 folder. 

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Community Beginner ,
Nov 12, 2019 Nov 12, 2019

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Hi Ged

All sorted! I did a freah install and did all the usual bug fixes and it is now working.

Many thanks for your help, much appreciated.

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Guest
Nov 12, 2019 Nov 12, 2019

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Ah glad you got it sorted 🙂

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Community Beginner ,
Jan 10, 2020 Jan 10, 2020

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I just uninstalled and reinstalled Photoshop 2020 and I still can't find my settings file. Did you download it from the Destop Cloud or from the site? 

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New Here ,
Dec 28, 2019 Dec 28, 2019

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I use the Adobe Creative Cloud, so how do i find this folder if it doesn't appear in my user profile?  Thanks!

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New Here ,
Dec 28, 2019 Dec 28, 2019

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I also cannot find Windows Ink on my wacom settings, i'll send a screengrab shortly

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New Here ,
Dec 28, 2019 Dec 28, 2019

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wacom settings1.jpg

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New Here ,
Dec 28, 2019 Dec 28, 2019

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GOT IT TO WORK!! Thank you

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Explorer ,
Nov 18, 2019 Nov 18, 2019

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I was having the same issue and copying this file fixed it for me.  Thanks!

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Participant ,
Apr 03, 2020 Apr 03, 2020

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LATEST

For those having trouble finding the folder Ged referenced in image above -- you must have "hidden" items selected or you won't see the appdata folder.  You do this by clicking on View menu in File Explorer:

 

hidden.png

 

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