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pen pressure not working on Photoshop cc 2020 v 21.2.2

Community Beginner ,
Aug 20, 2020

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Just starting today, probably due to the new update, Photoshop will no longer use pen pressure. The wacom properties recognizes pen pressure just fine, but it is only photoshop I've found that won't use pen pressure anymore. I have tried everything,

- Shutting down and booting up my computer, restarting my computer, and photoshop itself.

-  Putting the PSUserConfig into the photoshop settings folder.

- Turning on windows ink, with and without the PSUserConfig text file.

- Reinserting my tablet USB into another port. and the list probably goes on.

Some other unique info, when looking into "Shape Dynamics" under brush settings, the little triangle with the "!" inside it next to where I can select "Pen Pressure," appear and reappear randomly, at least from my testing. However, it doesn't matter if the triangle is there or not, pen pressure still does not work either way. I'm not sure if that info was useful but there it is just in case. I use a windows 10 btw.

 

I make a weekly comic series, I have work to do. And I really can't work without Photoshop using pen pressure, please respond soon!

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Bug, Problem or error, Windows

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pen pressure not working on Photoshop cc 2020 v 21.2.2

Community Beginner ,
Aug 20, 2020

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Just starting today, probably due to the new update, Photoshop will no longer use pen pressure. The wacom properties recognizes pen pressure just fine, but it is only photoshop I've found that won't use pen pressure anymore. I have tried everything,

- Shutting down and booting up my computer, restarting my computer, and photoshop itself.

-  Putting the PSUserConfig into the photoshop settings folder.

- Turning on windows ink, with and without the PSUserConfig text file.

- Reinserting my tablet USB into another port. and the list probably goes on.

Some other unique info, when looking into "Shape Dynamics" under brush settings, the little triangle with the "!" inside it next to where I can select "Pen Pressure," appear and reappear randomly, at least from my testing. However, it doesn't matter if the triangle is there or not, pen pressure still does not work either way. I'm not sure if that info was useful but there it is just in case. I use a windows 10 btw.

 

I make a weekly comic series, I have work to do. And I really can't work without Photoshop using pen pressure, please respond soon!

TOPICS
Bug, Problem or error, Windows

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Aug 20, 2020 8
Most Valuable Participant ,
Aug 20, 2020

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With Photoshop 20.1 and newer you need to use Windows INK API for Pen control Adobe Broke Photoshop WinTab.

 

I have not been able to find a way to turn off Windows 10 Pen Feedback Cursors  Ctrl, Shift, ALT. Win you see on screen  when you use pen and ink.   Photoshop Clone stamp  Brush  Stroke tracking does not work when you use Pen and INK Tracking will work using a mouse.  Some user had performance problems with Brush Lag using INK.  The problem is Adobe Broke Photoshop winTab support so you have not choice  you have to use window INK if you want to use a Pen with Photoshop

JJMack

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Aug 20, 2020 1
Community Beginner ,
Aug 20, 2020

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I am not sure what Windows INK "API" is supposed to mean, I have already tried turning on windows ink but alas it still did not fix the issue. 

 

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Aug 20, 2020 0
Most Valuable Participant ,
Aug 21, 2020

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You have configured your device driver for your pen device to user windows INK with Photoshop?  For example a Wacom Tablet Photoshop preferenceslike this

image.png

JJMack

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Aug 21, 2020 0
Community Beginner ,
Aug 21, 2020

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Yes I have tried this, one of the first things I did. It still does not work, unfortunately.

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Aug 21, 2020 0
Most Valuable Participant ,
Aug 21, 2020

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Then there is something wrong with your installations. Try resetting your Photoshop Preferences and all tools settings.

JJMack

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Aug 21, 2020 0
Community Beginner ,
Aug 23, 2020

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still did not work unfortunately.

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Aug 23, 2020 0
Adobe Community Professional ,
Aug 21, 2020

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Go back a few steps.

You need to ensure Windows Ink is checked in your tablet properties for Photoshop (it is settable by application).

You also need to remove the PSUserConfig.txt file.

Restart Photoshop.

Then, to test, pick from "General Brushes" the "Soft Round Pressure Size" brush.

Now test

 

Dave

 

Dave

 

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Aug 21, 2020 1
Community Beginner ,
Aug 21, 2020

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I believe it stated in the post that I've already tried this.

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Aug 21, 2020 0
Adobe Community Professional ,
Aug 24, 2020

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Actually you didn't. After removing the PSUserConfig file and enabling Windows Ink in the tablet you must restart Photoshop, otherwise the switch to Windows Ink will not be seen by Photoshop.

As JJ Mack states, the use of Windows Ink is the only option for pen pressure in v21.2.2.

 

If you can't make the switch with those simple steps, you may need to reset PS preferences and/or reset or reinstall your tablet driver.

 

Dave

 

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Aug 24, 2020 1
Community Beginner ,
Aug 25, 2020

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I had this problem with v21.2.2 (no pen pressure). Davescm's suggestion worked for me:

 

  1. Remove or rename PSUserConfig file
  2. Check "Use Windows Ink" in wacom tablet setting
  3. Restart Photoshop

 

Thanks!

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Aug 25, 2020 0
New Here ,
Aug 21, 2020

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Hi, I had the same exact issue as you, no matter what I did pen pressure wouldn't work + I had those same warning signs next to pen pressure in the brush settings. I was desperate because I need photoshop so in the end I just installed the previous version (21.2.1) back before this new update (21.2.2), disabled windows ink, added the PSUserConfig text file back and pen pressure works again.

 

I know it doesn't solve the current issue but at least there's pen pressure.

 

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Aug 21, 2020 1
New Here ,
Aug 23, 2020

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^  This is the correct answer. 

Back up all settings, then ROLL BACK.

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Aug 23, 2020 0
Adobe Community Professional ,
Aug 21, 2020

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create a file in "C:\Users\[USER]\AppData\Roaming\Adobe\Adobe Photoshop 2020\Adobe Photoshop 2020 Settings"
called
PSUserConfig.txt

with this text

# Use WinTab
UseSystemStylus 0

 

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Aug 21, 2020 0
Adobe Community Professional ,
Aug 22, 2020

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@Mike

Wintab no longer works in the latest version v 21.2.2. Windows Ink is now the only option for pen pressure.

Dave

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Aug 22, 2020 2
Explorer ,
Aug 22, 2020

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The problem is that when using Windows ink in 21.2.2, pen pressure only works as long as you don't interact with any extension windows (like Coolorus, Brusherator etc.). If you click in an extension window, pen pressure is gone again. It returns once you click with the mouse within Photoshop. But it's gone again when you interact with an extension. So this is only an option if you don't use extensions.

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Aug 22, 2020 1
Community Beginner ,
Aug 23, 2020

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I have your same problem! 😞

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Aug 23, 2020 1
Explorer ,
Aug 23, 2020

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Same problem here!

I activated Windows Ink in my Wacom Settings and renamed the PSUserconfig file. Now the pen pressure in Photoshop works again but since I have to use Windows ink, Lightroom is not useable right now.

 

With Windows Ink enabled, the sliders in Lightroom lag very badly... So hopefully, this is fixed very soon!

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Aug 23, 2020 1
Community Beginner ,
Aug 23, 2020

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Im still tryng with Windows ink, but im not sure if i hav selected all the right parameter...
When you say renamed, it means only to esclude it from his function?

kind regards

Massimo

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Aug 23, 2020 0
Adobe Community Professional ,
Aug 23, 2020

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You can set use of  Windows Ink by application in the Wacom tablet properties.

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Aug 23, 2020 0
Community Beginner ,
Aug 24, 2020

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Same poblem, i revert to the previous version.
Adobe, I think the creative suite  subscription is expensive enough for users to finally have compatibility between wacom / photoshop / windows10 without having to hack ... the problem has been going on for a long time now!

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Aug 24, 2020 2
Explorer ,
Aug 24, 2020

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Really long time, this is not normal anymore.

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Aug 24, 2020 1
Explorer ,
Aug 24, 2020

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Thanks, but if I only add Photoshop in the Wacom properties, pen pressure does not work in PS. I added Photoshop in the properties. Do I need to add another application to make it work?

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Aug 24, 2020 0