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Pen pressure stops working every other line in Photoshop

New Here ,
Sep 02, 2020

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I've been having this problem for a while but it's gotten to a point where it is making working impossible.

 

Every so often the brush tool on Photoshop will stop recognising pen pressure. If i draw maybe 5 brush strokes in a row, the 6th on will be a solid thick line, or it's like almost 40% of the time it's going to give me a solid pressureless line. This also happens with the eraser tool, and I'm not sure if it's related, but almost as often as the pen pressure being ignored a straight line will be made that will fly off to the side of the canvas, regardless of where the pen is.

What's worse is that when I'm needing to put down a delicate thin line, the line pressure problem is even more likely to occur.

 

I'm using a Wacom Cintiq, but using a different program such as Sketchbook doesn't show these problems at all, and the settings and diagnostics on the Tablet Properties doesn't show any errors either. It seems to solely be a Photoshop issue.

 

This image here shows some examples of what is happening:

broken pen pressure.png

 

As you can see regardless of a straight line or a curved line it happens, but on the curves it makes it jagged and imperfect.

This happens with all brushes as well, I haven't used a single brush where this doesn't occur.

 

Any help at all will be massively appreciated.

 

Thank you.

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Correct answer by JJMack | Most Valuable Participant

photoshop pen tablet windows ink 

image.png

 

Use Photoshop Version 21.0.3 Adobe is working on the Problems with Pen support.

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Pen pressure stops working every other line in Photoshop

New Here ,
Sep 02, 2020

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I've been having this problem for a while but it's gotten to a point where it is making working impossible.

 

Every so often the brush tool on Photoshop will stop recognising pen pressure. If i draw maybe 5 brush strokes in a row, the 6th on will be a solid thick line, or it's like almost 40% of the time it's going to give me a solid pressureless line. This also happens with the eraser tool, and I'm not sure if it's related, but almost as often as the pen pressure being ignored a straight line will be made that will fly off to the side of the canvas, regardless of where the pen is.

What's worse is that when I'm needing to put down a delicate thin line, the line pressure problem is even more likely to occur.

 

I'm using a Wacom Cintiq, but using a different program such as Sketchbook doesn't show these problems at all, and the settings and diagnostics on the Tablet Properties doesn't show any errors either. It seems to solely be a Photoshop issue.

 

This image here shows some examples of what is happening:

broken pen pressure.png

 

As you can see regardless of a straight line or a curved line it happens, but on the curves it makes it jagged and imperfect.

This happens with all brushes as well, I haven't used a single brush where this doesn't occur.

 

Any help at all will be massively appreciated.

 

Thank you.

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Correct answer by JJMack | Most Valuable Participant

photoshop pen tablet windows ink 

image.png

 

Use Photoshop Version 21.0.3 Adobe is working on the Problems with Pen support.

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Performance, Problem or error

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Adobe Employee ,
Sep 02, 2020

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Hi,

 

We're sorry about the trouble with pen pressure in Photoshop. Would you mind sharing the version of Photoshop along with your computers operating system? Have you tried uninstalling & re-installing the Wacom drivers to check if that helps?

 

You can check out: https://helpx.adobe.com/photoshop/kb/tablet-support-faq-photoshop.html

 

Please let us know if it helps!

Regards,

Nikunj

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New Here ,
Sep 02, 2020

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Hi Nikunj,

 

My Photoshop 2020 version is 21.2.2 and my computer's operating system is Windows 10, I've just restarted the Wacom drivers and unfortunately the problem is still occuring.

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Most Valuable Participant ,
Sep 02, 2020

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photoshop pen tablet windows ink 

image.png

 

Use Photoshop Version 21.0.3 Adobe is working on the Problems with Pen support.

JJMack

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Adobe Community Professional ,
Sep 02, 2020

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Have you tried adjusting the Wacom settings in the driver?  

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New Here ,
Sep 02, 2020

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AHA this fixed it, as well as a few other problems! Thank you so much

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New Here ,
Sep 02, 2020

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Yeah I've done all of that unfortunately, thanks to another user it turned out that it was just the updated version of photoshop that was causing the problems.

 

Thank you for your response though!

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