Performance > Advanced Settings > Drawing Mode - Restricted to Basic in Photoshop 22.3 on Windows 10

Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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This started with Alt Right Click brush size not working, and a look at Properties > Performance > GPU Acceleration > Drawing Mode showed it was set to Basic, and the other options were greyed out.  I thought that Alt right click brush size should still work with Drawing Mode set to Basic, and restarting the computer did get that working, but Drawing Mode was still restricted to Basic.

 

I upgraded the video card driver (RTX2070 — 465.91

I checked Windows 10 for updates and restarted the computer a couple of times.

 

This post on the Feedback site (December last year) shows a similar issue with V22.1 on a MBP but there are too many differences to consider it highly relevant.  The thing is I have not checked GPU Drawing Mode for a good wee while ass everything was working.

 

I've been keeping up with the forum for a few weeks now and have not noticed similar threads, and while I am not losing sleep over this, it does say:

image.png

...so does anyone have any thoughts?

 

System:
Windows 10 19042 up to date, clean reinstall a few weeks ago.

RTX 2070 — 465.91

Photoshop V22.3

Cache levels set to 4

 

image.png

 

 

{Thread title edited by moderator}

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Performance, Problem or error, Windows

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Adobe Employee ,
Apr 01, 2021 Apr 01, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to the Drawing mode being stuck at Basic. Have you tried re-installing the NVIDIA drivers or installing an older version of the drivers to check if you experience the same behavior? If not please try that to check if that helps.

 

You can also try the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Please let us know how it goes!

Regards,

Nikunj

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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Nikunj - this is not a driver issue - it is due to a change in 22.3 and breaks the use of 30 bit displays. Dropping back to 22.2 restores normality.

 

Dave

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Thanks for the info Dave! I will check about this issue with the product team & ask them to acknowledge it on the thread you've shared if it has already been logged as a bug.

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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Thanks 🙂

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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It's a bug Trevor. I reported it on the feedback forum and several folk have confirmed. It also breaks 30 bit display.

I have reverted to 22.2

 

I will attach a link to the feedback forum thread when I get back into the office.

 

Dave

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Community Beginner ,
Apr 02, 2021 Apr 02, 2021

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I can confirm Dave's analysis - the problem is specific to 22.3. I'm using a never Nvidia driver/gpu (461.92 / RTX3070) and observe the same behaviour with 22.3; 22.2 and 21.2.6 work as expected.

 

Roland

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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This is the feedback forum thread that I started :

https://feedback.photoshop.com/conversations/photoshop/photoshop-223-30-bit-display-and-advanced-dra...

 

So far, zero response from Adobe to it 😞

 

Dave

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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Thanks Dave.  

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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I have no idea why, but I am suddenable to set Drawing Mode > Advanced to Advanced.  All three options are now available.

[EDIT]  Well it worked for about two minutes but has reverted to Basic again.

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Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

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Yes - I also had that happen. In the end I reverted back to 22.2 which works reliably

Dave

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